Jim Davidson is a results-driven outsourcing executive with 18 years of experience across ITO / BPO and HRO Fortune 500 Industries and Markets. He has held executive leadership roles that included account and service delivery management, strategic consulting services and large outsourcing complex pursuits. His outsourcing experience has enabled him to be a change agent in support of organizational alignment to reduce cost and increase profitability.
- P&L accountability across $160M in existing outsourcing contracts. To include service delivery
escalations and account growth plans.
- Organizational realignment to support on/off shore strategies that reduced expenditures by 20%
within the first year.
- Realignment of global product strategy in support of strategic consulting services to include
alliances, increased resource utilization and growth of business development and delivery
optimization.
- Pursuit lead for complex deals including contract negotiations with executive management,
partners and key stakeholders.
- Excellent communication and leadership skills – Manager of the Quarter at Capgemini Consulting
and outsourcing services.
Competencies:
• Go-to-market strategies and product realignment
• Strategic Alliances development
• Outsourcing / Offshoring
• Transformation & Transition Strategy & Implementation
• Financial management (cost containment and profitability)
• Pursuit lead for complex outsourcing engagements
• Account lifecycle management
• Business Advisory Consulting
AVP @ Strategic large deal pursuits From February 2014 to Present (1 year 11 months) VP, Global Consulting Services @ Day to day accountability of Technoloy consulting practice for HRM practice. From May 2013 to March 2014 (11 months) Dallas/Fort Worth AreaInfrastructure Services Executive North America @ Day to day accountability for NA accounts to include revenue, budget, operations, account management and new growth opportunities. Part of executive team to overhaul North American operations to streamline cost and implement organizational accountability and efficiency. Additional responsibilities include SBU appointment as interim NA Sales VP to develop Budget, Sales Strategy and realignment of solution/consulting practice. From July 2011 to May 2013 (1 year 11 months) Managing Director for Life Science & Healthcare Vertical @ Responsible for $50M in annual infrastructure revenues in the Healthcare and Life Science industry. Responsibilities included the development of consulting based solutions for net new organic growth, client management and delivery satisfaction. Maintained key partner alliances with SAP, EMC, HP and VMware which resulted in the joint development of specific vertical go-to-market solutions. From February 2009 to August 2011 (2 years 7 months) Global Delivery Executive Life Sciences @ Accountable for 12,000 production servers, 125,000 end users and 12 regional call centers. Both P&L and people care responsibility. From 1999 to February 2009 (10 years) Global Delivery Executive Financial Services @ Responsibilities included 18,000 production servers, middleware support, database, storage and off-shore support teams. Regional data centers included, US, EMEA and APAC. Managed Both P&L and people care responsibilites. From 2005 to 2007 (2 years) Director of Hosting services @ Directed day to day product management functions to include; engineering, business case analysis, pricing, solution and sales support. Directed alliance management funtions in support of current offering or setting product strategy with disruptive offering. From 1999 to 2005 (6 years) Business Manager @ From 1997 to 1998 (1 year) Associate @ From 1994 to 1997 (3 years)
Certificate, Product Managment @ EDS / Cornell University From 2004 to 2004 MA @ George Mason University - School of Business From 1998 to 2000 BA, Business and Political Science @ Western Washington University From 1990 to 1994 St Thomas Highschool From 1984 to 1988 Jim Davidson is skilled in: IT Outsourcing, Product Management, IT Service Management, Service Delivery, Managed Services, Outsourcing, IT Strategy, Management, Strategy, ITIL, Data Center, Transition Management, Business Strategy, Information Technology, Vendor Management