Ruba H.'s Email Addresses & Phone Numbers

10 years experience in customer service and administrative support. 7 years experience in scheduling to assist meeting monthly production goals. Ability to work independently with attention to details. Organization and time management. Flexibility and adaptability to schedule changes. Professional oral and written communication skills. Strong computer skills including the ability to use Gmail, Excel, Google Docs, and...

10 years experience in customer service and administrative support. 7 years experience in scheduling to assist meeting monthly production goals. Ability to work independently with attention to details. Organization and time management. Flexibility and adaptability to schedule changes. Professional oral and written communication skills. Strong computer skills including the ability to use Gmail, Excel, Google Docs, and various other Google tools. Handle details of a highly confidential and critical nature, and function efficiently in a fast-paced professional environment.Scheduling Coordinator @ -Manage complex schedules to maximize production. -Handle all incoming calls and appointment confirmation. -Draft letters and correspondence between the doctors and referring offices. -Keep track of monthly goals and plan out for daily production goals. -Assist with marketing between referring offices. -Processing all paperwork and verifying insurance benefits. -Working as a team player with the staff and helping out in other roles to ensure the daily tasks are completed. -Managing the google calendar and coordinating it with the office schedule. From April 2013 to Present (2 years 9 months) RDA/ Office Assistant @ -Provided administrative support to the doctor and staff. -Maintained the schedule and plan out three weeks in advance. - Coordinated the meetings between the doctor and referring offices. -Implemented marketing campaigns quarterly. -Reported payroll bi-weekly. -Entered in all paperwork and processing insurance claims electronically. -Ran end of the month reports and calculating the monthly production. -Ordered all office supplies and paid the office bills monthly. -Coordinated the office visits for tech support to make sure the office runs smoothly. From January 2011 to March 2013 (2 years 3 months) Lead Dental Assistant/ Front Office Assistant @ Supervised all scheduling and planning of appointments. Implemented HIPPA policies into the dental practice. Handled all administrative duties related to book keeping, insurance claims, deposits and account receivable. Supervised and monitored a staff of 12 assistants and 2 doctors to ensure patient care and confidentiality. Responsible for setup and maintenance of insurance fee schedule. Ordered all office supplies. Arranged meeting with sales representatives. Set up all travel arrangements for the doctors. Interviewed and trained new employees. From July 2005 to December 2010 (5 years 6 months) Senior Banker @ Opening new business accounts, assisting clients, preparing all account documentations, processing transactions, opening and closing the branch. Attending company courses to expand my knowledge in the banking industry. Meeting monthly goals, assisting with marketing and working with new building new relationships. Supervising the bankers to ensure all daily tasks are done on time. Implementing the bank privacy policy by ensuring all clients information is kept confidential and locked by password protection. Communicating with other branches as needed to ensure our monthly goal is met. From September 2003 to July 2005 (1 year 11 months) Associate of Science (A.S.), Dental Clinical Sciences, General @ College of San Mateo From 2002 to 2004 Ruba H. is skilled in: Google Docs, Google Calendar, Demand Force, Microsoft Office, Quicken, Dropbox, Dentrix, Eaglesoft, Kodak, DSN, Administration, Administrative Assistance, CPR Certified, Data Entry, Dentistry