Scott Downing
Associate Director CX Contact Centres at Macquarie Group | Melbourne, Victoria, Australia
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Associate Director CX Contact Centres at Macquarie Group in February 2023 to Present
Chief Experience Officer at Employment Hero in January 2022 to December 2022
Director International Customer Experience Management at Intuit in March 2019 to January 2022
Chief Customer Officer at Rockend in June 2017 to March 2019
Head Of Customer Experience at Rockend in December 2016 to June 2017
General Manager - Advocacy Capability and Customer Experience Office at Telstra in September 2012 to November 2016
General Manager Consumer Satellite Centres, Adelaide Retention & Digital Centres at Telstra in April 2010 to September 2012
Manager Inbound Retention and Growth at AAPT in April 2007 to March 2010
Senior Manager at Capital One in January 2000 to January 2007
Relationship Development and Customer Experience Trainer at egg/Citi Group in January 1998 to January 2001
Branch Manager and Business Improvement Roles at NAB Group of Companies in September 1991 to March 1998
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Sheffield Hallam University
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Executive Management
People Management
Executive Leadership
Customer Support
Customer Insight
B2B
Business Process
Business Process Improvement
Business Strategy
Business Transformation
Call Centers
Change Management
Customer Experience
Process Improvement
Banking
Contact Centers
Start-ups
Leadership
Management
Operations Management
Outsourcing
Product Development
Project Portfolio Management
Stakeholder Management
Strategy
Vendor Management
Call Center
Recruiting
Business Analysis
Project Management
Training
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Discover more about Macquarie GroupWhat is Scott Downing email address?
Email Scott Downing at [email protected] and [email protected]. This email is the most updated Scott Downing's email found in 2026.
What is Scott Downing phone number?
Scott Downing phone number is 0457522958.
How to contact Scott Downing?
To contact Scott Downing send an email to [email protected] or [email protected]. If you want to call Scott Downing try calling on 0457522958.
What company does Scott Downing work for?
Scott Downing works for Macquarie Group
What is Scott Downing's role at Macquarie Group?
Scott Downing is Associate Director CX Contact Centres
What industry does Scott Downing work in?
Scott Downing works in the Information Technology and Services industry.
Scott Downing Email Addresses
Scott Downing Phone Numbers
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