Dragana Vojcanin's Email

Resourceful, intuitive Client Executive, with a stellar track record for turning contacts into relationships and relationships into powerful business partnerships. Adept at building and broadening accounts, earning client trust and delivering perfect-match candidates within the IT field. Account Manager/Client Executive/Sourcing Specialist for the IT Staffing Industry Expertise in information technology at all levels, specializing in all aspects of recruitment, negotiation and placement for the financial services industry on a permanent and contractual basis. Project/Program Managers, Infrastructure Specialists, Business Analysts, Business System Analysts, Administrators and Coordinators, Systems and Network Administrators, Database Administrators, Oracle Consultants, Software Developers and Architects, Quality Assurance, Support Specialists, Middleware Specialists, Technical Writers, Trainers, SAP Consultants

Client Executive @ Strategic Account Management, Service Delivery Took over a dormant account and rebuilt it from scratch:  In less than one year went from 25 to 120 contractors • Increased revenue by 93% within 18 months and doubled it in 2013 with $9 million in sales • 2014 numbers are continuing this trend  Broadened TES sales relationship with the client: • Made TES a preferred vendor • Secured permanent placement contract with client, negotiated rates • Secured payrolling relationship with client Client Relationship-Building, Problem-Solving:  Built trust relationships with managers and decision-makers at all levels in various functional groups across the client organization  Seen as a ‘go to’ trusted person when VP's, Directors and execs need things solved  Asked to supply advice on structuring staffing vendor relationships across the board  Expert at interpreting client needs, translating those into solid deals: 98% closing rate, 96% retention rate.  Responsible securing an MSA and negotiating the terms and conditions.  Assisted clients EVP’s, VP’s and Directors in gaining better understanding in best standard practice and legal obligations pertaining to IT Staffing industry.  Participated in RFP’s and signed off on work authorizations.  Provided clients with quarterly accruals and worked with them on budgets.  Negotiated contracts based on ad hoc client and candidate requirements.  Participated in creation of price lists and helped client understand market pricing in order to stay competitive.  Created job descriptions and communicated with recruiters on how to find and manage qualified candidates.  Participated in hiring and mentoring new recruiters.  Received recognition on ‘excellent customer service’. From December 2009 to Present (5 years 11 months) Toronto, Canada AreaSenior Consultant (Technical Recruiter) @  Participated in all tasks involved in Hiring Cycle, averaging 5.5 hires a month, over the period of 5 years.  Engaged, managed, and maintained 65+ contractors at all times  Recognized as key contributor to success with one of the key accounts.  Responsible for delivery on major enterprise accounts within the financial industry, government and service delivery.  Successfully recruited for permanent opportunities across a wide spectrum of clients.  Routinely conducted interviews and participated in internal hiring process of potential new employees.  Provided guidance and participated in training for new TES employees.  Received recognition for productivity and performance from TES management and clients. From November 2006 to Present (9 years) Toronto, Canada AreaTechnical Recruiter @  Identified potential candidates using internal database as well as external sources such as Workopolis and Monster.  Built candidate network.  Gathered candidate background information, entered information into the database, and maintained database.  Screened candidates to ensure qualifications met open positions.  Presented job opportunities to qualified candidates & negotiated contract terms.  Conducted office interviews (behavioral and technical interviews), reference and background checks.  Prepared resumes for presentation to clients.  Facilitated the hiring of qualified candidates by working closely with Account Managers.  Led candidates through client interview process.  Proactively marketed qualified candidates to customer requirements and profiles.  Provided career counseling based on market knowledge and emerging trends within industry.  Presented offers and conducted hiring.  Interacted with candidates on all issues until hire.  Built solid relationship with contractors and employees primarily for referrals and for re-assignment.  Responsible for the delivery of 2 major accounts in financial and insurance industry. From May 2005 to November 2006 (1 year 7 months) Toronto, Canada AreaHuman Resource Assistant/ Corporate Recruiter @  Supported high-volume recruitment initiatives for union and nonunion positions.  Collected application forms and resumes on daily basis.  Administered and graded tests.  Pre-screened applicants and scheduled interviews with potential candidates.  Checked rehire eligibility on former employees.  Conducted reference checks on top candidates.  Participated in job fairs (community based and in-house), for recruiting purposes.  Assisted in weekly orientation program for new hires.  Maintained and updated current employee files and records, including new hires, terminations, transfers.  Updated payroll information and employee information changes using Oracle HRIS.  Maintained recruitment tracking database.  Committee meeting representative for Health & Safety.  Developed H&S Training program used in orientation sessions. From January 2003 to May 2005 (2 years 5 months) Toronto, Canada Area

Human Resource Management Postgraduate Diploma @ Sheridan College From 2002 to 2003 Honours BA, Honors Bachelor of Arts in Social Science, Minor in Sociology @ McMaster University From 1998 to 2002 Dragana Vojcanin is skilled in: Recruiting, PeopleSoft, Sourcing, Human Resources, Interviews, Benefits Negotiation, Temporary Placement, Training, Screening, HRIS, Management, Business Analysis, Business Development, Hiring, Networking, Account Management, Payroll, SAP, New Hire Orientations