David Depace
Manager, Customer Operations & Global Vendor Management at Affirm | Pittsburgh, Pennsylvania, United States
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Manager, Customer Operations & Global Vendor Management at Affirm in November 2022 to February 2024
Supervisor, Customer Operations at Affirm in September 2020 to November 2022
Quality Assurance Lead at Affirm in September 2019 to September 2020
Supervisor Customer Experience at Waste Management in February 2019 to September 2019
Supervisor of Small Business Sales & Retention at Verizon Business Markets in February 2017 to December 2018
Supervisor - Business/Government Account Management & Customer Operations at Verizon Wireless in February 2015 to December 2018
Midwest Area Performance Assurance Supervisor at Verizon Wireless in May 2013 to January 2015
Supervisor- Customer Service / Activations / Tech Support at Verizon Wireless in September 2005 to April 2013
Associate Director - Customer Service at Verizon Wireless in January 2008 to June 2008
eTNI Coordinator at Verizon Wireless in May 2003 to September 2005
C.O.O.S. Representative at Verizon Wireless in January 2002 to April 2003
Wholesale Sales & Distribution Warehouse Manager at Safelite AutoGlass in January 1999 to October 2001
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Strayer University, Business Administration, Management and Operations, January 2016 to January 2018
Community College of Allegheny County, January 1993 to January 1995
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Team Management
Supervisory Skills
Problem Solving
Operations
Critical Thinking
• Contact Center as a Service (CCaaS)
Organizational Alignment
Presentations
Escalation Process
Evaluation Strategies
Group Communication
Strategic Thinking
Talent Management
Workload Prioritization
Customer Relationship Management (CRM)
Customer Engagement
Workforce Management
Business Process Improvement
Customer Loyalty
Salesforce.com
Customer Service Systems
Mobile Technology
Wireless Networking
Call Monitoring
Employee Engagement
Customer Escalation Management
Customer Service Training
Customer Service Operations
Contact Center Strategy
Call Center Administration
Customer-Focused Service
Sales Management
Customer Support
Contact Center Management
Continuous Improvement
Call Center Development
Customer Service Management
Quality Assurance
Performance Management
Sales Operations
Social Media
Contact Center Operations
Onboarding
Communication
Performance Appraisal
Budgeting
Telecommunications
Wireless
Call Centers
Mobile Devices
Customer Satisfaction
Customer Experience
Customer Retention
VoIP
LTE
Customer Service
Team Leadership
Vendor Management
Account Management
Troubleshooting
Direct Sales
Leadership
Training
Management
Sales
Team Building
Project Management
Technical Support
Process Improvement
Cellular Communications
Employee Training
Microsoft Office
Microsoft Excel
Coaching
Wireless Technologies
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Discover more about AffirmWhat company does David Depace work for?
David Depace works for Affirm
What is David Depace's role at Affirm?
David Depace is Manager, Customer Operations & Global Vendor Management
What is David Depace's personal email address?
David Depace's personal email address is da****[email protected]
What is David Depace's business email address?
David Depace's business email address is d****[email protected]
What is David Depace's Phone Number?
David Depace's phone (215) ***-*182
What industry does David Depace work in?
David Depace works in the Telecommunications industry.
David Depace Email Addresses
David Depace Phone Numbers
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