Shena Bay
Customer Service Specialist at Village Medical | Greater Houston
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Shena Bay is currently making significant contributions as a Customer Service Specialist at Village Medical, where her expertise in customer service and administrative support plays a crucial role in enhancing patient experiences. With a solid academic foundation from Houston Community College, Shena has cultivated a diverse skill set that includes proficiency in medical terminology, hospital information systems, and workplace safety. These competencies enable her to effectively assist patients in navigating the complexities of medical procedures, hospital admissions, and treatment processes.
In her role, Shena is dedicated to ensuring that patients feel supported and informed at every step of their healthcare journey. She excels in data entry and account management, ensuring that patient records are meticulously maintained and accessible. Her experience in retail has honed her ability to communicate effectively and empathetically, allowing her to address patient inquiries and concerns with confidence and resourcefulness.
Shena is also involved in key projects aimed at improving patient engagement and streamlining administrative processes. By leveraging her skills in software systems and her creative abilities with tools like Adobe Creative Suite, she contributes to the development of innovative solutions that enhance the overall patient experience. As she continues to seek challenging opportunities within the healthcare sector, Shena remains committed to applying her core competencies to foster a supportive and efficient environment for patients and healthcare providers alike.
Customer Service Specialist at Village Medical in February 2022 to Present
Administrative Assistant at TMD in March 2017 to May 2022
Administrative Assistant at City of Houston in May 2018 to August 2018
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Houston Community College, Associate of Arts - AA
Houston Community College, Associate of Arts - AA, July 2026
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Software Systems
Medical Terminology
Workplace Safety
Medical Records
Electronic Medical Record (EMR)
Competency Assessment
Customer Experience
Microsoft Word
Microsoft Office
Word Processing
Computer Literacy
Google Ads
Hospital Information Systems
Administration
Customer Relationship Management (CRM)
Nonprofit Organizations
Contact Centers
Sales
Customer Service
Appointment Scheduling
Communication
Financial Analysis
Accounting
Advertising
Adobe Illustrator
Requirements Analysis
Financial Accounting
Process Improvement
QuickBooks
Microsoft Publisher
Operating Systems
Account Management
Data Analysis
Analytical Skills
Business Analysis
Software as a Service (SaaS)
Online Advertising
Auditing
Adobe Creative Suite
Adobe InDesign
A++
Adobe Photoshop
Typing
Medical Billing
Front Office
Insurance Billing
Administrative Assistance
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Discover more about Village MedicalWhat is Shena Bay email address?
Email Shena Bay at [email protected] and [email protected]. This email is the most updated Shena Bay's email found in 2026.
What is Shena Bay phone number?
Shena Bay phone number is 7133598259.
How to contact Shena Bay?
To contact Shena Bay send an email to [email protected] or [email protected]. If you want to call Shena Bay try calling on 7133598259. (updated on August 26, 2024)
What company does Shena Bay work for?
Shena Bay works for Village Medical
What is Shena Bay's role at Village Medical?
Shena Bay is Customer Service Specialist
What industry does Shena Bay work in?
Shena Bay works in the Hospitality industry.
Shena Bay Email Addresses
Shena Bay Phone Numbers
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