Sharmae M
Customer Care Specialist at Synchrony | Cebu, Central Visayas, Philippines
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Sharmae M. currently excels as a Customer Care Specialist at Synchrony, where she leverages her extensive background in the BPO and call center industry to deliver exceptional customer service. With a strong foundation in administrative and secretarial duties honed during her years in the real estate sector, Sharmae has developed a keen ability to manage customer inquiries efficiently while maintaining a high level of professionalism. Her role at Synchrony involves not only addressing customer concerns but also providing technical support and troubleshooting assistance, ensuring that clients receive timely and effective solutions.
One of Sharmae's key projects at Synchrony has been the implementation of a streamlined customer feedback system, which has significantly improved response times and customer satisfaction ratings. By utilizing her skills in Microsoft Office and data management, she has been able to analyze customer interactions and identify areas for improvement, contributing to the overall enhancement of service delivery. Additionally, her experience in property management has equipped her with valuable insights into client relations and hospitality, allowing her to foster strong connections with customers.
Sharmae's expertise extends beyond customer service; her background in human resources and interviewing has enabled her to assist in training new team members, sharing best practices, and promoting a collaborative work environment. With a passion for continuous learning and professional growth, Sharmae M. is dedicated to providing world-class customer service at Synchrony, ensuring that every client interaction is positive and impactful.
Customer Care Specialist at Synchrony in April 2018 to Present
Customer Care Professional at American Express in January 2018 to February 2018
Office Administrator at Land of Dreams Real Estate in April 2017 to September 2017
Secretary / Admin / Receptionist / Marketing at Sana Real Estate in March 2015 to April 2017
Technical Support Representative / Call Center at Convergys in October 2013 to February 2015
Customer Service Representative at QUALFON PHILIPPINES, INC. in May 2013 to October 2013
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Jose Rizal Memorial State University, Bachelor of Science (B.S.), October 2026
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Customer Service
Front Office
Receptionist Duties
Hospitality
Office Administration
Secretarial Skills
Marketing
Property Management
Real Estate
CRM
Human Resources
Technical Support
Troubleshooting
Research
Microsoft Office
Housekeeping
Food & Beverage
Microsoft Outlook
Interviewing
Microsoft Excel
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Discover more about SynchronyWhat is Sharmae M email address?
Email Sharmae M at [email protected]. This email is the most updated Sharmae M's email found in 2026.
How to contact Sharmae M?
To contact Sharmae M send an email to [email protected]. (updated on October 23, 2024)
What company does Sharmae M work for?
Sharmae M works for Synchrony
What is Sharmae M's role at Synchrony?
Sharmae M is Customer Care Specialist
What is Sharmae M's Phone Number?
Sharmae M's phone (**) *** *** 407
What industry does Sharmae M work in?
Sharmae M works in the Financial Services industry.
Sharmae M Email Addresses
Sharmae M Phone Numbers
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