Taneshia Alexander
Customer Service Representative at Synchrony Financial | Charlotte, North Carolina, United States
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Taneshia Alexander is a dedicated Customer Service Representative at Synchrony Financial, where her strong attention to detail and ethical judgment play a pivotal role in delivering exceptional service. With a proven track record of managing 100-150 inbound calls daily in a fast-paced call center environment, Taneshia excels in handling confidential information while consistently building brand value. Her proficiency in Microsoft applications, including Excel, Word, and Outlook, enhances her ability to efficiently navigate complex data and streamline processes, ensuring that customer inquiries are resolved swiftly and accurately.
In her current role, Taneshia has successfully worked within a matrix system, exceeding monthly productivity standards in key performance metrics such as quality assurance and customer satisfaction. Her expertise extends to various collection and research systems, including MSP, GEM, and EDM, which enables her to interpret information effectively and identify solutions to customer problems. By leveraging her knowledge of these systems, she contributes to the overall efficiency of the team and enhances the customer experience.
Taneshia's commitment to excellence is further demonstrated through her participation in voice of the customer surveys, where she actively seeks feedback to improve service delivery. Her ability to work collaboratively within a team environment fosters a culture of continuous improvement, making her an invaluable asset to Synchrony Financial. With a focus on customer satisfaction and a strong foundation in banking and credit services, Taneshia Alexander is poised to make significant contributions to the organization and the industry as a whole.
Customer Service Representative at Synchrony Financial in March 2017 to Present
Customer Service Representative II at Comcast in October 2009 to May 2013
Administrative Assistant at All Point Insurance Agency in June 2006 to September 2009
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University of Phoenix, Bachelor of Science (BS), Accounting, B, July 2026
Kaplan University, Cerfication, Dental Assisting/Assistant, 3.96, July 2026
North Carolina Agricultural and Technical State University, July 2026
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Customer Service
Microsoft Excel
Data Entry
Banking
Microsoft Outlook
Credit
Microsoft Word
Customer Satisfaction
Team Building
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Discover more about Synchrony FinancialWhat is Taneshia Alexander email address?
Email Taneshia Alexander at [email protected] and [email protected]. This email is the most updated Taneshia Alexander's email found in 2026.
What is Taneshia Alexander phone number?
Taneshia Alexander phone number is 7047132251.
How to contact Taneshia Alexander?
To contact Taneshia Alexander send an email to [email protected] or [email protected]. If you want to call Taneshia Alexander try calling on 7047132251.
What company does Taneshia Alexander work for?
Taneshia Alexander works for Synchrony Financial
What is Taneshia Alexander's role at Synchrony Financial?
Taneshia Alexander is Customer Service Representative
What industry does Taneshia Alexander work in?
Taneshia Alexander works in the Banking industry.
Taneshia Alexander Email Addresses
Taneshia Alexander Phone Numbers
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