Leila West
Sales Service Specialist at O-I | Suisun City, California, United States
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Leila West is a dedicated Sales Service Specialist at Owen-Illinois (O-I), where she plays a pivotal role in ensuring the seamless delivery of glass wine bottles to top-tier customer accounts. With a robust background in the wine industry, Leila has cultivated a wealth of experience that spans customer service in distribution companies and account coordination in manufacturing settings. This diverse expertise has equipped her with a unique perspective on the intricacies of supply chain management and customer relations.
In her current role, Leila collaborates closely with account managers to streamline order management and fulfillment processes. Her analytical skills enable her to assess customer needs effectively, ensuring that orders are processed efficiently and accurately. By leveraging her strong understanding of the planning department's operations, she has successfully implemented strategies that enhance communication between sales and logistics teams, ultimately improving service delivery and customer satisfaction.
Leila’s proficiency in Microsoft Word and Outlook complements her administrative capabilities, allowing her to prioritize workloads and manage multiple tasks simultaneously. Her commitment to exceptional customer support is evident in her proactive approach to resolving issues and maintaining strong relationships with clients. As she continues to navigate the dynamic landscape of the wine industry, Leila remains focused on optimizing processes and contributing to the overall success of O-I, making her an invaluable asset to the team.
Sales Service Specialist at O-I in August 2019 to Present
Customer Service Representative - Northeast Territory at Jackson Family Wines in April 2017 to August 2019
Account Coordinator at Ardagh Group in July 2011 to February 2017
Customer Service Representative at Saxco International LLC in April 2008 to July 2011
Brand Analyst at Henry Wine Group in June 2006 to February 2008
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California State University - East Bay, Bachelor of Arts, June 1998 to June 2026
College of Marin, Arts, June 1996 to June 1998
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Organization Skills
Interpersonal Skills
SAP Cloud Platform
Fast-Moving Consumer Goods (FMCG)
Consumer Packaged Goods (CPG)
Revisions
Problem Solving
Customer Requirements
Communication
Attention to Detail
Analytical Skills
Accounting
Customer Support
Account Management
Forecasting
Order Management
Order Fulfillment
Employee Training
SAP System
Dispatching
Data Entry
Research
Prioritize Workload
Multitasking
Logistics
Inventory Management
Change Orders
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Time Management
Customer Service
Teamwork
Receptionist Duties
Administration
Training
Administrative Assistance
Customer Satisfaction
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Discover more about O-IWhat is Leila West email address?
Email Leila West at [email protected]. This email is the most updated Leila West's email found in 2026.
How to contact Leila West?
To contact Leila West send an email to [email protected]. (updated on September 04, 2024)
What company does Leila West work for?
Leila West works for O-I
What is Leila West's role at O-I?
Leila West is Sales Service Specialist
What is Leila West's Phone Number?
Leila West's phone (213) ***-*139
What industry does Leila West work in?
Leila West works in the Wine & Spirits industry.
Leila West Email Addresses
Leila West Phone Numbers
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