Jo Cantrell
Business Analyst at Pinnacle Technical Resources | Irving, Texas, United States
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Jo Ann Cantrell is a seasoned Business Analyst at Pinnacle Technical Resources, where she leverages her extensive expertise in software business systems requirements development to drive impactful projects in the telecommunications sector. Currently, Jo Ann plays a pivotal role in assisting Verizon Product Line Managers in the creation of DSL and FIOS product offerings. Her responsibilities include conducting thorough requirements gathering and system design sessions, ensuring that all business needs are meticulously refined and documented. By evaluating whether table updates are sufficient or if coding is necessary to support proposed offers, she effectively bridges the gap between technical specifications and business objectives.
Jo Ann's background in directing projects for both private and public broadband and Internet network installations has equipped her with a robust understanding of budget management, strategic planning, and process improvement. Her ability to communicate effectively with stakeholders enhances customer satisfaction and streamlines project execution. Additionally, her experience as a training instructor and curriculum developer allows her to impart knowledge and best practices to team members, fostering a culture of continuous improvement within the organization.
Her skills in user acceptance testing, business analysis, and business requirements gathering are instrumental in delivering high-quality solutions that meet client expectations. Jo Ann's commitment to excellence and her proactive approach to problem-solving make her a valuable asset to Pinnacle Technical Resources, as she continues to contribute to the evolution of broadband services in an ever-changing technological landscape.
Business Analyst at Pinnacle Technical Resources in September 2006 to Present
Project Manager, Installation of private MPLS Networks at MOUNTAIN LTD in October 2005 to September 2006
Requirements Manager, Ordering and Billing Systems at CIBER, Inc. in January 2004 to October 2005
Manager, DSL Architecture / Manager, DSL Engineering at GENUITY SOLUTIONS, INC. / FORMERLY GTE INTERNETWORKING in June 1998 to July 2002
Manager, Systems Provisioning-Commercial Services at GTE in January 1997 to January 1998
Senior Advisory Systems Engineer – Irving, TX at GTE in January 1991 to January 1997
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Indiana University Bloomington, MPA, September 1976 to September 1978
Indiana University Bloomington, MS, September 1975 to September 1976
Indiana University Bloomington, BA, September 1966 to September 1971
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User Acceptance Testing
Business Analysis
Business Requirements
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What is Jo Ann Cantrell email address?
Email Jo Ann Cantrell at [email protected] and [email protected]. This email is the most updated Jo Ann Cantrell's email found in 2026.
How to contact Jo Ann Cantrell?
To contact Jo Ann Cantrell send an email to [email protected] or [email protected]. (updated on September 24, 2024)
What company does Jo Cantrell work for?
Jo Cantrell works for Pinnacle Technical Resources
What is Jo Cantrell's role at Pinnacle Technical Resources?
Jo Cantrell is Business Analyst
What is Jo Cantrell's Phone Number?
Jo Cantrell's phone (214) ***-*347
What industry does Jo Cantrell work in?
Jo Cantrell works in the Telecommunications industry.
Jo Cantrell Email Addresses
Jo Cantrell Phone Numbers
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