Jhay M
International Order Fullfillment Manager at Aviat Networks | Amsterdam, North Holland, Netherlands
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Jhay M currently serves as the International Order Fulfillment Manager at Aviat Networks, where he plays a pivotal role in streamlining global supply chain operations across the APAC and EMEA regions. In this capacity, Jhay oversees end-to-end order processing, ensuring timely delivery and optimal customer satisfaction. His expertise in customer service management and process optimization has been instrumental in enhancing Aviat’s operational efficiency, reducing lead times, and improving overall service quality. Jhay’s leadership extends to stakeholder management, where he collaborates closely with cross-functional teams—including sales, logistics, and technical support—to align order fulfillment strategies with business objectives.
A key aspect of Jhay’s role involves implementing process improvements and automation initiatives that drive scalability and accuracy in order processing. His background in human resources and team building enables him to recruit, train, and motivate high-performing teams, fostering a customer-focused culture that consistently exceeds client expectations. Jhay’s analytical skills allow him to identify bottlenecks and develop innovative solutions that enhance service delivery and operational resilience. His experience in managing complex logistics and supply chain challenges across diverse markets underscores his ability to adapt and deliver results in dynamic environments.
Throughout his tenure at Aviat Networks, Jhay has led several key projects aimed at digital transformation and process standardization, significantly improving order accuracy and customer communication. His dedication to continuous improvement and stakeholder engagement makes him a respected leader in international operations, ensuring that Aviat’s global customers receive reliable, high-quality service aligned with industry best practices.
International Order Fullfillment Manager at Aviat Networks in March 2024 to Present
Customer Service Supervisor at ASICS EMEA in June 2021 to March 2024
Senior Customer Service Executive at ASICS EMEA in September 2019 to June 2021
Carrier Execution Specialist – Tracking & Quality at Coyote Logistics in June 2019 to August 2019
CARRIER SALES REPRESENTATIVE/ACCOUNT MANAGER at Coyote Logistics in July 2018 to May 2019
Operations And Training Manager at Storage Plus Australia in May 2013 to March 2018
Sr. Authorizations and Benefit Coordinator at International SOS in September 2011 to January 2013
TRAINING PROGRAM TRAINER at Xlibris in September 2009 to June 2010
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Bridge Business College, Certificate IV In Human Resources, June 2026
TAFE NSW, Associate’s Degree, June 2026
University of Cebu, Bachelor’s Degree, June 2026
i-to-i TEFL, 20 HOUR PRACTICAL CLADSROOM TEFL COURSE
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Business-to-Business (B2B)
Continuous Process Improvement
Leadership Development
Inventory Management
Operations Management
Administration
Customer Service Management
Customer Satisfaction Enhancement
Customer Relations
Business Development
Human Resources
Recruiting
Analysis
Policy
Strategic Planning
Employee Benefits
Customer Service
Management
Coaching
Team Building
Leadership
Complaint Handling & Resolution
Teambuilding & Training
Front and back -End Supervision
Cost Reduction Strategies
Order Fulfillment
Medically trained and qualified
Sales & Margin Improvement
Account Management
Order Processing
Logistics Management
Customer Service Training
Global Customer Service
Service Quality
Order Management
Interpersonal Skills
SAP Portal
Personal Branding
Elevator Pitch
Emotional Intelligence
Personal Development
Communication
Teamwork
SAP
High Performer
Transparency
Customer Communication
Customer Support
Career Management
Flexible Schedule
Time Management
On-camera Experience
Video Conferencing
Virtual Teams
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Discover more about Aviat NetworksWhat is Jhay M email address?
Email Jhay M at [email protected]. This email is the most updated Jhay M's email found in 2026.
What is Jhay M phone number?
Jhay M phone number is 31687828110.
How to contact Jhay M?
To contact Jhay M send an email to [email protected]. If you want to call Jhay M try calling on 31687828110. (updated on March 07, 2025)
What company does Jhay M work for?
Jhay M works for Aviat Networks
What is Jhay M's role at Aviat Networks?
Jhay M is International Order Fullfillment Manager
What industry does Jhay M work in?
Jhay M works in the Telecommunications industry.
Jhay M Email Addresses
Jhay M Phone Numbers
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