Jaimee Caplette
Project Manager Scrum Master at Travelers | Bristol, Connecticut, United States
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Jaimee Caplette is a dedicated Project Manager and Scrum Master at Travelers, where she leverages her extensive expertise in Agile methodologies to drive high-performance teams in the insurance sector. With a strong foundation in the Scaled Agile Framework (SaFe), Jaimee excels in fostering an environment that promotes collaboration and continuous improvement among both onshore and offshore team members, particularly in India. Her role involves not only monitoring project progress but also facilitating key discussions, such as daily standups and retrospectives, which are essential for maintaining momentum and ensuring alignment with delivery goals.
Jaimee's ability to clarify objectives and actions empowers her team to navigate challenges effectively, making her a vital liaison between stakeholders and team members. Her skills in Agile testing and methodologies, combined with her background in sales and management, enable her to enhance customer experience and retention while ensuring quality assurance throughout the project lifecycle. Jaimee is adept at utilizing tools like Rally and Kanban to visualize workflows and streamline processes, which contributes to the overall efficiency of her projects.
In her current role, Jaimee is also focused on developing a culture of effective decision-making and conflict resolution, which is crucial in the fast-paced insurance industry. Her commitment to professional growth and team development not only drives project success but also fosters a sense of ownership and accountability among her team members. As she continues to navigate the complexities of the insurance landscape, Jaimee remains dedicated to delivering exceptional results and enhancing the customer journey through innovative Agile practices.
Project Manager Scrum Master at Travelers in December 2019 to Present
Senior Quality Assurance Analyst at Travelers in January 2018 to December 2019
Coverage Specialist at Travelers in August 2015 to January 2018
General Manager at SPIN Monograms & Gifts in October 2012 to August 2015
Intern; Court Support Services Division: Adult Probation at Connecticut Judicial Branch in August 2013 to December 2013
Shift Supervisor at Pet Supplies Plus in May 2006 to October 2012
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Central Connecticut State University, Bachelor of Science - BS, August 2026
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Customer Experience
General Insurance
Agile Testing
Quality Assurance
HP Quality Center
Rally
Agile Methodologies
Kanban
Licensed to Sell Insurance
Customer Service
Customer Retention
Customer Service Management
Customer Support
Microsoft Office
Sales
Retail
Visual Merchandising
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Discover more about TravelersWhat is Jaimee Caplette email address?
Email Jaimee Caplette at [email protected] and [email protected]. This email is the most updated Jaimee Caplette's email found in 2026.
How to contact Jaimee Caplette?
To contact Jaimee Caplette send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Jaimee Caplette work for?
Jaimee Caplette works for Travelers
What is Jaimee Caplette's role at Travelers?
Jaimee Caplette is Project Manager Scrum Master
What is Jaimee Caplette's Phone Number?
Jaimee Caplette's phone (203) ***-*228
What industry does Jaimee Caplette work in?
Jaimee Caplette works in the Insurance industry.
Jaimee Caplette Email Addresses
Jaimee Caplette Phone Numbers
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