About Ubiquity

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, business transformation, and is proudly certified as a Great Place to Work®.

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Website
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Employees
1,001-5,000 employees View all Ubiquity employees link out icon
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Industry
Outsourcing/Offshoring
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Headquarter
1140 Avenue of the Americas, Suite 1601, New York, New York 10036, US
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Founded
2012
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Keywords
Identity Verification, Customer Relationship Management, Transcription, Business Process Outsourcing, Compliance Management, Fraud Detection, Business Process Automation, Contact Center Services, Medicare And Medicaid Managed Healthcare Solutions

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Frequently Asked Questions about Ubiquity

Who is the CEO of Ubiquity?

Pinky Mendoza is the CEO of Ubiquity. To contact Pinky Mendoza email at [email protected].

Who are the decision makers in Ubiquity?

The decision makers in Ubiquity are Akash Budhani, Akash Budhani, Sean Armstrong, etc. Click to Find Ubiquity decision makers emails.

What industries does Ubiquity serve?

Ubiquity specializes in providing customer experience solutions across several key industries, including financial services, healthcare, and e-commerce. Our tailored services are designed to meet the unique needs of disruptors and innovators within these sectors, ensuring that our clients can deliver exceptional experiences to their customers.

What services does Ubiquity offer for identity verification?

Ubiquity offers comprehensive identity verification services that help businesses confirm the identities of their customers efficiently and securely. Our solutions utilize advanced technology and compliance protocols to minimize fraud risk while ensuring a seamless customer experience. This is particularly crucial in industries like financial services and healthcare, where regulatory compliance is paramount.

How does Ubiquity support compliance management?

Ubiquity provides robust compliance management solutions that help organizations navigate the complex regulatory landscape. Our services include monitoring and reporting, risk assessment, and the implementation of best practices to ensure compliance with industry regulations such as HIPAA for healthcare and PCI-DSS for financial services. We work closely with our clients to develop tailored strategies that mitigate compliance risks.

Can Ubiquity assist with business process outsourcing (BPO)?

Yes, Ubiquity offers comprehensive business process outsourcing (BPO) services that allow companies to streamline their operations and focus on core business functions. Our BPO solutions include customer service, transcription, and back-office support, enabling organizations to enhance efficiency, reduce costs, and improve overall service delivery.

What role does Ubiquity play in fraud detection?

Ubiquity employs advanced fraud detection techniques to help businesses identify and mitigate fraudulent activities. Our solutions leverage data analytics, machine learning, and real-time monitoring to detect suspicious behavior and prevent fraud before it impacts your organization. This is especially important for clients in the financial services and e-commerce sectors, where fraud can have significant financial repercussions.

What are Ubiquity's Medicare and Medicaid managed healthcare solutions?

Ubiquity offers specialized managed healthcare solutions for Medicare and Medicaid that focus on improving patient outcomes and enhancing operational efficiency. Our services include patient outreach, care coordination, and compliance support, all designed to help healthcare providers navigate the complexities of managed care while delivering high-quality service to their patients.

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