Isaac Lakra

Q: What is Isaac Lakra email address?

Email Isaac Lakra at ilakra@alphanumeric.com. This email is the most updated Isaac Lakra's email found in 2026.

Q: How to contact Isaac Lakra?

To contact Isaac Lakra send an email to ilakra@alphanumeric.com. (updated on November 05, 2024)

Enterprise Information Technology Architect at Alphanumeric Systems | Gurgaon, Haryana, India

About Isaac Lakra

Isaac Lakra is a dedicated Service Desk Analyst at Alphanumeric Systems, where he leverages his diverse skill set to enhance IT service support and ensure seamless operations. With a robust background in customer service, PC maintenance, system administration, networking, and cybersecurity, Isaac embodies a Jack-of-all-trades approach that is invaluable in today’s fast-paced IT landscape. His hands-on experience in building computer systems showcases his technical proficiency in GPU, CPU, RAM, BIOS configuration, and airflow dynamics, which he integrates into his daily responsibilities.

In his current role, Isaac has successfully responded to over 3,000 tickets on the ServiceNow portal, achieving an impressive 99% first-time resolution rate. This accomplishment underscores his problem-solving abilities and commitment to delivering exceptional service. He actively reviews event logs to identify potential security breaches or anomalies, collaborating closely with the Enterprise Security team to combat company-wide phishing campaigns. His expertise extends to monitoring Microsoft Azure resources through Intune and M365, ensuring that the organization’s cloud infrastructure remains secure and efficient.

Isaac's proficiency in risk management and adherence to industry standards such as NIST further enhance his contributions to Alphanumeric Systems. His familiarity with Linux and database management, combined with his understanding of Software as a Service (SaaS) solutions, positions him as a key player in the organization’s IT strategy. Passionate about cybersecurity, Isaac is continuously seeking opportunities to expand his knowledge and skills, making him an asset to both his team and the broader IT community.

Isaac Lakra Work