Deo Melgaco
Worldwide Support Leader for Security and Compliance at Microsoft | Keller, Texas, United States
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Deo Melgaco serves as the Worldwide Support Leader for Security and Compliance at Microsoft, where he spearheads a global team dedicated to delivering exceptional customer support in the realms of security, compliance, identity, and management. With a strong focus on customer success, Deo leads a diverse group of highly skilled support engineers and technical advisors who are committed to providing world-class service. His multilingual capabilities and extensive experience in operational management enable him to effectively navigate complex challenges and foster collaboration across international teams.
In his current role, Deo is accountable for a portfolio of critical projects and initiatives that drive innovation and enhance service delivery within the Security and Compliance sector. His leadership is characterized by a customer-obsessed approach, ensuring that every interaction is tailored to meet the unique needs of clients. By leveraging his expertise in agile project management and strategic planning, Deo has successfully implemented processes that not only streamline operations but also elevate the overall customer experience.
Deo’s background in leading organizations through transformative change has equipped him with the skills necessary to influence and inspire teams, driving them to exceed performance goals. His proficiency in business analysis and vendor management further enhances his ability to align technical support strategies with broader business objectives. As a forward-thinking leader, Deo Melgaco is committed to sustaining excellence in service delivery while fostering a culture of continuous improvement and innovation within Microsoft’s Security and Compliance division.
Worldwide Support Leader for Security and Compliance at Microsoft in July 2023 to Present
Worldwide Support Leader for Azure Security, Identity, Monitoring and ABRS at Microsoft in January 2022 to June 2023
Director, Support Engineering, Azure Identity & Security Americas at Microsoft in November 2019 to January 2022
Director, Business Program Management at Microsoft in January 2018 to October 2018
Director, Business Program Management at Microsoft in February 2017 to December 2017
Director, Support Engineering at Microsoft in September 2014 to January 2017
Support Engineering Manager, GBS ASG LATAM (Group Manager) at Microsoft in April 2012 to August 2014
Latam BOS Support Lead (Group Manager) at Microsoft in February 2011 to April 2012
Latam Partner Services Group Manager at Microsoft in March 2008 to February 2011
Support Manager at Microsoft in March 2004 to March 2008
Support Engineer - Tech Leader at Microsoft in March 2000 to March 2004
General Manager at Lynx Informatica Ltd in January 1994 to March 2000
Consultant at Telegoias in January 1994 to January 1998
Services Specialist at ABC Bull S/A in January 1988 to January 1994
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University of Phoenix, Master, January 2007 to January 2009
IUESO, Bachelor, January 1993 to January 1996
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Coaching
Cloud Computing
Microsoft Technologies
SharePoint
ITIL
Service Delivery
Business Process
Program Management
Technical Support
PMP
Project Management
IT Service Management
Virtualization
Start-ups
Vendor Management
Outsourcing
Project Planning
Software Development
Customer Satisfaction
Strategic Planning
Business Strategy
Business Analysis
Service Management
Change Management
Software Project Management
System Administration
Agile Project Management
Enterprise Software
SaaS
Microsoft Exchange
Office 365
Operating Systems
Microsoft Products
Software as a Service (SaaS)
Microsoft SQL Server
Management
Team Leadership
Partner Management
Leadership
Customer Service
Cross-functional Team Leadership
Team Management
Latin America
Global Management
Microsoft Office Sharepoint Server
DevOps
IT Automation
Agile Application Development
Agile Methodologies
Leading Meetings
Security Awareness
ISO 27001
Cybersecurity
Information Security
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Discover more about MicrosoftWhat is Deo Melgaco email address?
Email Deo Melgaco at [email protected] and [email protected]. This email is the most updated Deo Melgaco's email found in 2026.
How to contact Deo Melgaco?
To contact Deo Melgaco send an email to [email protected] or [email protected]. (updated on April 02, 2024)
What company does Deo Melgaco work for?
Deo Melgaco works for Microsoft
What is Deo Melgaco's role at Microsoft?
Deo Melgaco is Worldwide Support Leader for Security and Compliance
What is Deo Melgaco's Phone Number?
Deo Melgaco's phone (214) ***-*358
What industry does Deo Melgaco work in?
Deo Melgaco works in the Computer Software industry.
Deo Melgaco Email Addresses
Deo Melgaco Phone Numbers
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