About Unitono Contact Center

Employees
501-1,000 employees View all
Industry
outsourcing/offshoring
Location
-
Description
Unitono es un referente en el sector del Contact Center. Más de 6.000 personas, lideradas por equipos especializados, trabajan en nuestra organización para conseguir la máxima eficiencia y calidad, que se traduce en el alto grado de fidelización de nuestros clientes. Contamos con más de 23.000 m2 repartidos en las diez plataformas de Contact Center que Unitono tiene en diferentes países del mundo, y desde donde se realizan más de 70 millones de interacciones anuales. A través de la innovación y la flexibilidad, diseñamos procesos que mejoran la gestión de la actividad en nuestras plataformas. Nuestros Contact Center cuentan con salas de formación y de reuniones, más de 350 puestos adicionales disponibles on call, monitorizaciones totalmente informatizadas y tecnología de última generación, que garantizan la calidad de todos nuestros servicios y la excelencia en la gestión. Unitono 5 Estrellas y Contact Center 2.0 son dos servicios exclusivos que Unitono pone a disposición de sus clientes. Su alto grado de calidad e inovacion generan un importante valor añadido en los servicios de atención al cliente.

Related Companies

Industry
Management Consulting
Industry
outsourcing/offshoring
Industry
Outsourcing/Offshoring
Industry
Outsourcing/Offshoring
Industry
Outsourcing/Offshoring
Industry
Outsourcing/Offshoring

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