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1,001-5,000 employees
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Outsourcing/Offshoring
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100 NE Third Avenue, Suite 200, Fort Lauderdale, FL 33001, US
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ResultsCX, headquartered in Fort Lauderdale, Florida, has established itself as a leading customer experience partner for Fortune 100 and 500 companies over the past three decades. With a commitment to designing, building, and delivering digitally influenced customer journeys, ResultsCX helps brands achieve the satisfaction and loyalty necessary for growth while enhancing operational efficiency and reducing costs. The company has a proven track record of reimagining customer experiences to meet the evolving expectations of consumers, which has fueled its expansion to over 30 locations worldwide and a workforce of approximately 20,000 dedicated colleagues.
ResultsCX specializes in a range of services, including actionable analytics, contact center as a service (CCaaS), and process automation. Their proprietary SupportPredict digital engagement software as a service (SaaS) further enhances their ability to deliver tailored solutions that drive customer engagement and satisfaction. The industries served by ResultsCX are diverse, encompassing sectors such as retail, telecommunications, healthcare, and technology, allowing them to leverage their expertise across various market dynamics.
At the heart of ResultsCX's success is a belief that the employee journey is just as critical as client satisfaction. This philosophy fosters a high-performing and enjoyable culture, empowering exceptional individuals to collaborate and innovate in delivering next-generation customer experiences. By combining cutting-edge technology with a people-centric approach, ResultsCX continues to set the standard for customer experience excellence in an increasingly competitive landscape. For more information, visit their website at resultscx.com.
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Chad Carlson is the CEO of ResultsCX. To contact Chad Carlson email at [email protected] or [email protected].
The decision makers in ResultsCX are Dan Dwyer, Jacque K, Darrell Jones, etc. Click to Find ResultsCX decision makers emails.
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