CallMiner

About CallMiner

CallMiner is the global leader in conversation intelligence to drive better customer experience, operational efficiency and business improvement.

Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.

By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before.

CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

Website	http://www.callminer.com
Employees	201-500 employees View all CallMiner employees
Industry	Computer Software
Location	200 West Street, Waltham, MA 02451, US
Founded	2002
Keywords	Speech Analytics, Business Intelligence, Text Analytics, Customer Experience, Performance Management, Voice Of Customer, Text Analytics, Voice Of Customer, Agent Productivity, Call Center Operational Efficiencies, Customer Satisfcation, Agent Productivity, Conversation Intelligence, Performance Management, Customer Experience, Speech Analytics, Business Intelligence, Conversation Intelligence