NICE Uptivity

NICE (NASDAQ: NICE) is the worldwide leader of softwaresolutions that deliver strategic insights by capturing and analyzingmass quantities of structured and unstructured data in real-timefrom multiple sources, including phone calls, mobile apps, email,chat, social media, and video. NICE Uptivity solutions give smallto medium sized contact centers the tools to continuously improveevery aspect of each step of every agent’s life cycle and enhancecustomer satisfaction. You get exactly what you need thanksto a modern, integrated, and easy-to-use suite of products thatoffers a unified system for performance management, workforcemanagement, speech analytics, call recording and more.Unparalleled customer service and support from our in-housestaff result in a better value, and a lower total cost of ownership.NICE solutions are used by over 25,000 organizations in morethan 150 countries, including 80 of the Fortune 100 companies.