NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping into the power of data. With omnichannel AI-enabled analytics at the journey level, interaction level, and behavioral level, organizations can leverage interpretive and predictive insights in real-time for proactive decision making. Easy to use, out-of-the-box analysis and data visualization empowers every role across every business with focused insights to deliver optimal customer experiences – saving costs, driving revenue, improving customer loyalty, and maintaining compliance.
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201-500 employees
View all Nexidia employees
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Computer Software
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3565 Piedmont Rd., Suite 400, Bldg 2, Atlanta, Georgia 30305, US
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2000
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Speech Analytics, Big Data, Machine Learning, Interaction Analytics, Customer Interactions, Audio Search
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John Willcutts is the CEO of Nexidia. To contact John Willcutts email at [email protected].
The decision makers in Nexidia are Bob Caton, Jon Arrowood, Jonathan Wax, etc. Click to Find Nexidia decision makers emails.
You can reach Nexidia's support team by visiting their website and navigating to the 'Contact Us' section. There, you will find options for email, phone support, and a contact form to submit your inquiries directly.
Yes, Nexidia offers a staff directory on their website. This directory allows you to find contact information for specific departments and team members, ensuring you can connect with the right person for your needs.
Nexidia provides analytics solutions across various industries, including telecommunications, financial services, healthcare, and retail. Their services are designed to enhance customer interactions and improve operational efficiency in these sectors.
Nexidia specializes in speech analytics, interaction analytics, and big data solutions. Their services leverage machine learning to provide insights into customer interactions, helping organizations optimize their contact center operations.
Yes, Nexidia offers demos of their analytics solutions. Interested parties can request a demo through the website's contact form or by reaching out to their sales team directly for personalized assistance.
To stay updated on Nexidia's services, consider subscribing to their newsletter or following their social media channels. Additionally, their website regularly features updates on new solutions and industry insights.
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