Christina Schrobback
Field Support Manager for Smart Home Monitoring at Rogers Communications | Bradford, Ontario, Canada
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Christina Schrobback currently serves as the Field Support Manager for Smart Home Monitoring at Rogers Communications, where she plays a pivotal role in driving the strategic implementation and operational excellence of the company's innovative smart home solutions. Leveraging her extensive background in operations and dispatch, Christina oversees the deployment of Go To Market strategies, ensuring seamless integration of new products and services into the field. Her expertise in telecommunications, vendor management, and workforce management enables her to lead cross-functional teams effectively, fostering collaboration across departments to meet business objectives.
In her current role, Christina has been instrumental in defining and refining SHM processes and procedures, which has significantly improved operational efficiency and customer experience. She has developed comprehensive operational dashboards and data analysis tools that provide real-time insights into performance metrics, enabling data-driven decision-making. Her weekly presentations to senior leadership highlight her ability to translate complex operational data into actionable insights, supporting strategic planning and continuous improvement initiatives.
Christina’s key projects include scaling the field management team to support the growing demand for smart home services, optimizing dispatch workflows, and enhancing workforce management strategies to improve response times and service quality. Her skills in contact centers, VoIP, and mobile devices further bolster her capacity to streamline communication channels and support field technicians effectively. With her strong leadership and technical expertise, Christina continues to be a driving force behind Rogers’ smart home monitoring success, ensuring the company remains at the forefront of the telecommunications and smart home industry.
Field Support Manager for Smart Home Monitoring at Rogers Communications in June 2011 to Present
National Manager, Operations Maintenance Dispatch at Rogers Communications in October 2013 to Present
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Telecommunications
Team Leadership
Vendor Management
Cross-functional Team Leadership
Process Improvement
Call Centers
Customer Experience
Management
Program Management
Dispatching
Workforce Management
Wireless
Service Delivery
VoIP
Mobile Devices
Contact Centers
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Discover more about Rogers CommunicationsWhat is Christina Schrobback email address?
Email Christina Schrobback at [email protected]. This email is the most updated Christina Schrobback's email found in 2026.
How to contact Christina Schrobback?
To contact Christina Schrobback send an email to [email protected]. (updated on February 17, 2025)
What company does Christina Schrobback work for?
Christina Schrobback works for Rogers Communications
What is Christina Schrobback's role at Rogers Communications?
Christina Schrobback is Field Support Manager for Smart Home Monitoring
What is Christina Schrobback's Phone Number?
Christina Schrobback's phone +44 ** **** *895
What industry does Christina Schrobback work in?
Christina Schrobback works in the Telecommunications industry.
Christina Schrobback Email Addresses
Christina Schrobback Phone Numbers
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