About Aspect Software

On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria. To see what's new, visit: https://www.linkedin.com/company/alvaria-inc/

Aspect is on a mission to simplify and improve customer engagement. Our large-enterprise contact center software is used by millions of agents every year and supports billions of consumer interactions around the world. Flexible, highly scalable, best-of-breed applications for self-service, live contact management and workforce optimization help companies keep agents engaged while providing exceptional customer service experiences. Available on-premises or in your choice of hosted, private or public cloud environment.

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Website
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Employees
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Industry
Computer Software
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Location
5 Technology Park Dr, Suite #9, Westford, Massachusetts 01886, US
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Founded
1973
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Keywords
Quality Management, Back Office, Workforce Management, Hosted Solutions, Customer Satisfaction, Call Center Solutions, Contact Center, Cloud Solutions, Customer Care, Customer Service, Call Center, Performance Management, First Call Resolution, Workforce Optimization, Call Center Software, Cloud Call Center, Customer Engagement Platform, Mobile Customer Care, Service Level, Average Handle Time, On Premise Solutions, 250+ Seats, Average After Call Work Time, Average Call Abandonment Rate, Average Speed Of Answer, Average Time In Que

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computer software
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computer software
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Computer Software
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Computer Software
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computer software
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computer software
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computer software
Industry
Computer Software

Frequently Asked Questions about Aspect Software

Who is the CEO of Aspect Software?

Marcel Derks is the CEO of Aspect Software. To contact Marcel Derks email at [email protected].

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