Bailey Hursthanggi
Returns Specialist at Samsung Electronics America | Marietta, Georgia, United States
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Bailey Hurst-Hanggi serves as a Returns Specialist at Samsung Electronics America, where she leverages her extensive background in the consumer electronics industry to drive strategic initiatives aimed at reducing product returns. With a Bachelor of Science in Criminal Justice and Corrections from Kennesaw State University, Bailey combines her analytical skills with a strong foundation in retail and sales operations. Her current role emphasizes cross-functional collaboration, allowing her to work closely with various departments to identify root causes of returns and implement continuous improvement strategies.
One of Bailey's key projects involved managing a $200,000 marketing initiative that successfully led to a 0.5% decrease in returns. This project focused on enhancing consumer education post-purchase, ensuring that customers fully understood product features and usage, which in turn minimized confusion and dissatisfaction. Bailey's expertise in data analysis has been instrumental in examining return trends, particularly within the REF/LDY categories, where she assessed the impact of packaging on return rates. By layering historical data with current trends, she has been able to provide actionable insights that inform packaging improvements and customer experience enhancements.
Bailey's skill set includes cross-functional team leadership, project management, and visual merchandising, all of which contribute to her ability to create effective solutions that enhance customer satisfaction and reduce shrinkage. Her commitment to improving sales operations and customer service ensures that Samsung Electronics America remains a leader in the competitive consumer electronics market. Through her strategic focus and strong support capabilities, Bailey continues to make significant contributions to her team and the organization as a whole.
Returns Specialist at Samsung Electronics America in June 2016 to Present
Vendor Support Specialist at Samsung Electronics America in October 2014 to June 2016
Merchandising Execution Associate at The Home Depot in January 2012 to October 2014
Customer Service at Publix Super Markets in January 2004 to January 2012
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Kennesaw State University, Project Management Certificate, August 2026
Kennesaw State University, Bachelor of Science (B.S.), August 2026
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Merchandising
Cross-functional Team Leadership
Project Management
Visual Merchandising
Retail Sales
Retail
Loss Prevention
Shrinkage
Customer Satisfaction
Customer Experience
Asset Protection
Sales Operations
Data Analysis
Business Intelligence (BI)
Analytics
Microsoft Word
Microsoft Office
SAP BI
Microsoft Excel
Customer Service
Time Management
Inventory
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Discover more about Samsung Electronics AmericaWhat is Bailey Hurst-hanggi email address?
Email Bailey Hurst-hanggi at [email protected]. This email is the most updated Bailey Hurst-hanggi's email found in 2026.
How to contact Bailey Hurst-hanggi?
To contact Bailey Hurst-hanggi send an email to [email protected]. (updated on September 02, 2024)
What company does Bailey Hursthanggi work for?
Bailey Hursthanggi works for Samsung Electronics America
What is Bailey Hursthanggi's role at Samsung Electronics America?
Bailey Hursthanggi is Returns Specialist
What is Bailey Hursthanggi's Phone Number?
Bailey Hursthanggi's phone (404) ***-*262
What industry does Bailey Hursthanggi work in?
Bailey Hursthanggi works in the Retail industry.
Bailey Hursthanggi Email Addresses
Bailey Hursthanggi Phone Numbers
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