Director - Strategic Vendor Governance and IT Transformation @ Blue Cross Blue Shield Association
Global Technology Category Manager - Software & Services @ Abbott
Sr.Manager - IT Global Sourcing Office (Contracts, Risk and Relationship Mgmt.) @ Walgreens Boots Alliance
Bachelor of Engineering @
BE @ University of Madras
Results oriented Global Sourcing professional with over 15 years of experience, specializing in Services & Software procurement, Outsourcing, Contract Strategy Design, Negotiation, Vendor Management Governance with TCV of over $1B & IT Process Transformation. Strong Process and Technology leader with Project Management (PMI), IT Service Management (ITIL) & Organizational Change Management skills. Hands on International Experience both
Results oriented Global Sourcing professional with over 15 years of experience, specializing in Services & Software procurement, Outsourcing, Contract Strategy Design, Negotiation, Vendor Management Governance with TCV of over $1B & IT Process Transformation. Strong Process and Technology leader with Project Management (PMI), IT Service Management (ITIL) & Organizational Change Management skills. Hands on International Experience both as Service Provider and buyer of IT. Accomplished People leader, capable of motivating staff to its full potential and proven ability to communicate complex information clearly to individuals at all levels. History of helping leaders achieve their goals and consistently enhance business value.
Certified Outsourcing Professional
Project Management Professional
ITIL Service Management V3
TRIZ – Business Innovation
Six Sigma Green Belt
Retail Pharmacy & Health Services
Insurance and Financial Advisory Services
Global Technology Sourcing - Software & Services @ Abbott Laboratories(ABT) is an American pharmaceuticals and health care products company. Abbott operates in over 150 countries and leads diverse health solutions. The company is headquartered in Abbott Park, North Chicago, Illinois.
Corporate Procurement Vision - Performance Driven Through a Relationship Lens.
SaaS, Embedded, Cloud and On-premise Software Contracting ~ Segmentation for Sourcing Delivery ~ Global Supplier Relationship management ~ Savings generation as part of Procurement Transformation From June 2015 to Present (5 months) Greater Chicago AreaSr.Manager - IT Global Sourcing Office (Contracts, Risk and Relationship Mgmt.) @ Insourcing of mature outsourcing governance services ~ Renegotiation with Service providers as a result of the Boots UK acquisition ~ International price rationalization for IT Services ~ Vendor Management repository ~ Reporting redesign ~ Vendor performance and evaluation Strategy ~ Vendor procure to pay ~ Innovation Framework ~ CSAT Follow-through ~ Service Transition Management ~ Panelist / speaker at Sourcing events From June 2013 to May 2015 (2 years) Greater Chicago AreaManager - IT Global Sourcing Office @ Contract Strategy and Execution ~ Risk Management ~ Vendor Governance & Relationship Management ~ Vendor Rationalization and score card ~ Total cost of ownership driven Negotiation using BATNA ~ Service Level Management ~ Large scale RFP ownership and delivery ~ Financial Management ~ Outsourcing Advisory (Third party Governance) Service Management ~ Operation Partnerships: Finance / Legal / Tax / Privacy Office / Diversity / Training / HR - Talent Management / Immigration ~ Offshore Audits ~ Advanced sourcing Analytics and automation ~ Global Sourcing Website implementation From June 2010 to June 2013 (3 years 1 month) Greater Chicago AreaIT Manager @ IT Process Transformation - Service Management ~ RFP management and vendor selection ~
Implemented Enterprise IT Change Management Policy and Process via Remedy ~ ITIL Incident, Problem and Change Management ~ Segregation of Duties, Environment Lockdown and designed new Emergency Change process for SOX applications ~ Organizational Change Management support ~ Managed large team to support transition to new Service Management process. From June 2009 to June 2010 (1 year 1 month) Greater Chicago AreaSenior Process Consultant @ Configuration Management ~ HP Service Desk / HP Service Manager ~ ITIL Framework ~ Metrics Strategy ~ CMDB Data Integrity ~ ITIL / COBIT based Audit and Verification process ~ CMRB ~ SDLC Governance Integration From 2006 to May 2009 (3 years) Bloomington/Normal, Illinois AreaImporter, E-tailer & Startup Business Consultant @ Business Plan ~ Product Design ~ Sourcing ~ Marketing ~ Import ~ FDA ~ Logistics / Distribution ~ Start-up Consulting ~ Website Design and Development from Offshore ~ Sales From January 2007 to April 2009 (2 years 4 months) Bloomington/Normal, Illinois AreaCMMI Organizational Change Manager @ Organizational Change Management ~ CMMI Process Transformation From 2005 to 2006 (1 year) Greater Minneapolis-St. Paul AreaBDM, Six Sigma Solutions @ Six Sigma Projects and Management From 2004 to 2005 (1 year) Phoenix, Arizona AreaSix Sigma Process Manager @ Six Sigma Deployment ~ Website Management ~ Certification Management From 2003 to 2004 (1 year) Phoenix, Arizona AreaProject Manager, IT Component Development @ Technical Projects From 2001 to 2003 (2 years) Phoenix, Arizona AreaManagement Analyst @ Interned at Wipro InfoTech, TELCO, SempCorp Logistics & FORD Motors. MBA Projects in Bangalore, Chennai and Pune locations in India. From 1999 to 2001 (2 years) India
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services @ ICFAI Business School From 1999 to 2001 Bachelor of Engineering, Mechanical Engineering @ BE @ University of Madras From 1994 to 1998 School, Maths, Physics, Chemistry, Biology @ St.Josephs College, Coonoor From 1985 to 1993 Umapathy V. is skilled in: Outsourcing, Six Sigma, ITIL, Service Management, Contract Management, CMMI, Risk, Vendor Management, RFP, IT Strategy, IT Service Management, Process Management, Governance, Process Improvement, Program Management, PMO, Vendor Relations, Re-engineering, Change Management, Business Management, Business Process..., Metrics, Business Process, Process Development, IT Governance, Service Delivery, Consultancy, Risk Management, Project Delivery, SDLC, Quality Management, Business Strategy, PMP, Business Analysis, SLA, Information Technology, Management, IT Outsourcing, Project Portfolio..., Leadership, Sourcing, Resource Management, Business Transformation, Analytics, Project Management, Strategy