Simon Bascombe

Q: What is Simon Bascombe email address?

Email Simon Bascombe at sbascombe@gmail.com and simonbascombe@driveempower.com. This email is the most updated Simon Bascombe's email found in 2026.

Q: How to contact Simon Bascombe?

To contact Simon Bascombe send an email to sbascombe@gmail.com or simonbascombe@driveempower.com.

Vice President of Customer Experience at Empower | Bastrop, Texas, United States

About Simon Bascombe

As the Vice President of Customer Experience at Empower, Simon Bascombe is at the forefront of transforming the rideshare industry through innovative software solutions. With over two decades of experience in customer support, success, and operations, Simon has a proven track record of building and leading customer-obsessed teams in fast-paced startup environments. His expertise lies in designing data-driven processes that enhance customer loyalty and satisfaction, ensuring that both drivers and riders have a seamless experience.

At Empower, Simon spearheads key projects aimed at revolutionizing how transportation decisions are made. By leveraging his skills in operations management and product development, he has successfully implemented strategies that not only improve customer service but also drive operational efficiency. His hands-on approach to coaching and team leadership fosters a culture of excellence, empowering his team to deliver exceptional support while navigating the complexities of a rapidly evolving tech landscape.

Simon’s commitment to customer success is evident in his ability to analyze data and feedback, translating insights into actionable improvements. His experience with SaaS products and ticketing systems allows him to streamline processes, ensuring that customer inquiries are resolved swiftly and effectively. As Empower continues to disrupt the rideshare market, Simon's vision and leadership are pivotal in shaping a customer experience that prioritizes the needs of users, ultimately putting the power back into their hands. Through his strategic initiatives, Simon is not only enhancing customer satisfaction but also driving the growth and sustainability of Empower in a competitive industry.

Simon Bascombe Work