Shadman Roshid
Senior Customer Success Account Manager at Microsoft | Atlanta Metropolitan Area
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Shadman Roshid is a results-driven Senior Customer Success Manager at CloudBees, where he plays a pivotal role in ensuring client satisfaction and retention within the dynamic landscape of cloud computing and cybersecurity. With a portfolio encompassing 30 accounts that collectively drive an Annual Recurring Revenue (ARR) of $8 million, Shadman excels in fostering robust customer relationships that are built on trust and mutual success. His expertise lies in understanding the unique goals and challenges of each client, which he addresses through regular strategic meetings. These sessions not only allow him to recommend tailored features that align with business objectives but also serve as a platform for open dialogue, ensuring that customer feedback is integrated into the service delivery process.
At CloudBees, Shadman is instrumental in developing and tracking comprehensive success plans for his clients. He meticulously outlines milestones and deadlines, holding both himself and his clients accountable for achieving desired outcomes. His proactive approach to customer service and retention has led to significant operational improvements and procedural changes that enhance overall productivity. With a strong foundation in SaaS, project management, and business consulting, Shadman leverages his skills to drive customer engagement and satisfaction. His commitment to excellence not only contributes to the success of his clients but also reinforces CloudBees' reputation as a leader in the cloud computing sector. As Shadman continues to navigate the complexities of customer success, he remains dedicated to empowering organizations to achieve their strategic goals through innovative technology solutions.
Senior Customer Success Manager at CloudBees in June 2026 to June 2026
Customer Success Manager, Enterprise at Citrix in June 2026 to June 2026
Customer Success Manager, IT Security Advisor at Secureworks in June 2026 to June 2026
Senior Enterprise Customer Success Manager, Microsoft Azure AD at Accenture in June 2026 to June 2026
Senior Customer Success Manager, Microsoft Teams at Accenture in June 2026 to June 2026
Senior Customer Success Manager, Microsoft O365 at Accenture in June 2026 to June 2026
Customer Success Manager, Microsoft Azure at Accenture in June 2026 to June 2026
Inside Sales Representative, Microsoft Azure at Accenture in June 2026 to June 2026
Senior Customer Success Account Manager at Microsoft in June 2026 to Present
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Microsoft Azure
Microsoft Modern Workplace
Financial Operations
Successful Negotiation
Renewal Retention
Customer Success
Business Strategy
Project Management
Customer Retention
Strategic Consulting
Success Driven
Problem Solving
Proactive Monitoring
Business Consulting
Quarterly Reviews
Customer Service
Microsoft Office
Leadership
Time Management
Networking
Information Systems
Sales Operations
Teamwork
Marketing Communications
Team Leadership
Marketing
Account Management
Telecommunication Services
Business Communications
Customer Satisfaction
Business Development
Bilingual Communications
SaaS
Team Building
Cloud Computing
Data Analysis
Sales Management
Strategic Planning
Use Case Analysis
Outside Sales
Enterprise Mobility
Office 365
Proof of Concept
Product Demonstration
Cloud Applications
Active Directory
Inside Sales
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Discover more about MicrosoftWhat is Shadman Roshid email address?
Email Shadman Roshid at [email protected] and [email protected]. This email is the most updated Shadman Roshid's email found in 2026.
What is Shadman Roshid phone number?
Shadman Roshid phone number is 7702625582.
How to contact Shadman Roshid?
To contact Shadman Roshid send an email to [email protected] or [email protected]. If you want to call Shadman Roshid try calling on 7702625582.
What company does Shadman Roshid work for?
Shadman Roshid works for Microsoft
What is Shadman Roshid's role at Microsoft?
Shadman Roshid is Senior Customer Success Account Manager
What industry does Shadman Roshid work in?
Shadman Roshid works in the Computer Software industry.
Shadman Roshid Email Addresses
Shadman Roshid Phone Numbers
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