Robert Cosman
Technical Support Specialist at BJ's Home Office | Marlborough, Massachusetts, United States
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Robert Cosman is a seasoned Technical Support Specialist at BJ's Home Office, where he leverages over 25 years of extensive IT experience to enhance operational efficiency and user satisfaction. His expertise spans a wide array of technologies, including hardware, software, networks, databases, and applications, making him a versatile asset to the team. At BJ's, Robert is instrumental in managing key projects that focus on optimizing IT infrastructure and improving end-user support processes. His role involves troubleshooting complex technical issues, ensuring seamless integration of new systems, and providing Tier 2 support to internal users, which has significantly reduced downtime and improved productivity.
Robert's proficiency in imaging laptops using PXE and Microsoft Deployment Toolkit (MDT) showcases his technical acumen, while his hands-on experience with hardware repairs, such as replacing laptop motherboards and displays, demonstrates his commitment to delivering high-quality support. His adeptness in software configuration and setup further enhances his capability to address diverse user needs effectively.
In addition to his technical skills, Robert is well-versed in ITIL best practices, which guide his approach to service management and incident resolution. His familiarity with databases, particularly MySQL, and proficiency in tools like Microsoft Office and QuickBooks, enable him to analyze data and streamline processes efficiently. Robert’s problem-solving abilities, combined with his knowledge of Unix and Java, position him as a key contributor to BJ's strategic IT initiatives. As he continues to seek challenging opportunities in the technical support domain, Robert remains dedicated to fostering a collaborative environment that empowers users and drives technological advancement within the organization.
Technical Support Specialist at Raytheon in June 2018 to Present
Technical Support Specialist at BJ's Home Office in June 2019 to Present
Technical Support Specialist at BJ's Home Office in June 2019 to Present
Technical Support Specialist at Zensar Technologies in June 2015 to January 2016
Technical Support Engineer at PatientKeeper in May 2012 to July 2013
Jr. Oracle Database Administrator at Elcom International Inc. in November 2007 to May 2010
Systems Engineer at Waters Corporation in January 2000 to April 2006
Network Operations at Corporate Software in January 1997 to January 1999
Desktop Support Specialist at Technical Aid Corporation in January 1994 to January 1996
Software Support Specialist at Corporate Software in January 1992 to January 1993
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New Horizons, MCSA Certification, Microsoft Server, XP, Comptia+, July 2026
Oracle Corporation, Oracle OCP Certification, Oracle 9 and 10, July 2026
Framingham State University, Bachelor's, Business Administration-Finance, 3.6, July 1985 to July 1989
Bentley University, Not Completed, Masters in Computer Information Systems, 3.3, July 1989 to July 1993
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Accounting
Administration
Customer Service
Change Management
Documentation
Databases
Database Administration
Excel
English
Editing
Employee Relations
E-commerce
HTML
Hardware
HP-UX
Hosting
ITIL
Integration
Internet
Java
Linux
Lotus Notes
MySQL
Microsoft Office
Mentoring
Network Security
NT
Oracle
Operations
Outlook
Organizing
PowerPoint
Quality
Quickbooks
SQL
SQL Server
Problem Solving
Telecommunications
Troubleshooting
Testing
Teamwork
TCP/IP
Unix
Utilities
Visio
VMware
Wireless
Windows
Word
XP
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What is Robert Cosman email address?
Email Robert Cosman at [email protected] and [email protected]. This email is the most updated Robert Cosman's email found in 2026.
How to contact Robert Cosman?
To contact Robert Cosman send an email to [email protected] or [email protected].
What company does Robert Cosman work for?
Robert Cosman works for BJ's Home Office
What is Robert Cosman's role at BJ's Home Office?
Robert Cosman is Technical Support Specialist
What is Robert Cosman's Phone Number?
Robert Cosman's phone (413) ***-*423
What industry does Robert Cosman work in?
Robert Cosman works in the Information Technology and Services industry.
Robert Cosman Email Addresses
Robert Cosman Phone Numbers
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