Ratul Chanda

Q: What is Ratul Chanda email address?

Email Ratul Chanda at ratul.chanda@accenture.com. This email is the most updated Ratul Chanda email found in 2026.

Q: How to contact Ratul Chanda?

To contact Ratul Chanda send an email to ratul.chanda@accenture.com. (updated on October 31, 2024)

Assistant Vice President Operations at Genpact | Bengaluru, Karnataka, India

About Ratul Chanda

Ratul Chanda serves as the Assistant Vice President of Operations at Genpact, where he leads the Global Service Delivery for the Order to Cash (O2C) process. With over 18 years of extensive experience in the industry and 14 years dedicated to people leadership, Ratul has honed his expertise in managing complex service delivery centers across multiple countries. His current role involves overseeing a diverse team of 150 professionals, ensuring seamless operations that encompass critical functions such as Master Data Management, Billing, Credit & Collections, and Dispute & Deduction Management.

Ratul's strategic vision and operational acumen have been instrumental in driving productivity benefits and process transformation initiatives within the organization. He is adept at transition management, leveraging his skills in ERP and vendor management to optimize service delivery and enhance client satisfaction. His proficiency in Six Sigma methodologies further enables him to streamline processes, reduce inefficiencies, and foster a culture of continuous improvement.

In addition to his operational responsibilities, Ratul plays a pivotal role in stakeholder management and P&L oversight, ensuring that the financial health of the service delivery centers aligns with Genpact's broader business objectives. His commitment to offshoring and outsourcing strategies has not only improved service efficiency but also positioned Genpact as a leader in the O2C domain. Ratul's ability to navigate the complexities of global operations while maintaining a focus on team development and engagement makes him a key asset to the organization and a respected leader in the industry.

Ratul Chanda Work