Prashant Chibber
Vice President Banking & Financial Services at EXL | Gurugram, Haryana, India
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Prashant Chibber serves as the Vice President of Banking and Financial Services at EXL, where he exemplifies innovation, growth, and excellence in an ever-evolving industry landscape. With a robust background in banking and capital markets, Prashant has successfully navigated the complexities of major banks, fintechs, and regional institutions, driving transformative initiatives that enhance operational efficiency and customer experience. His strategic oversight encompasses solutioning and service delivery operations across three key geographical regions: India, South America, and the Philippines.
In his current role, Prashant manages a substantial P&L exceeding $100 million, where he is instrumental in developing cutting-edge products and solutions tailored to the unique needs of the banking and capital markets sector. His expertise in transition management and business process improvement has been pivotal in streamlining operations and fostering a culture of excellence within his teams. Prashant's leadership in workforce management and performance management ensures that his teams are not only equipped to meet the demands of a dynamic market but also motivated to exceed client expectations.
Key projects under his guidance have included the implementation of advanced analytics and automation tools that enhance customer engagement and operational agility. By leveraging his skills in strategic planning and business development, Prashant continues to position EXL as a leader in delivering innovative solutions that drive growth and efficiency in the financial services landscape. His commitment to excellence and team leadership fosters an environment where creativity and collaboration thrive, ultimately contributing to the success of both clients and the organization.
Vice President Banking & Financial Services at EXL in February 2018 to Present
Global Business Manager at Arvato Financial Solutions in September 2016 to February 2018
Vice President - Operations / Program Head at Bank of America in December 2006 to August 2015
Senior Operations Manager at Convergys in August 2006 to November 2006
Asst. Vice President - Operations at EXL Service in November 2001 to August 2006
Team Leader - Customer Service - Credit Cards at GE Capital in April 1999 to November 2001
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Vendor Management
BPO
Outsourcing
Team Management
Process Improvement
Management
Leadership
MIS
Service Delivery
Six Sigma
Business Analysis
Transition Management
Process Excellence
Change Management
Process Management
CRM
Business Process
Banking
Business Process Improvement
PMO
Workforce Management
Operations Management
Offshoring
Call Centers
Portfolio Management
Customer Experience
Operational Excellence
Training
Employee Engagement
Cross-functional Team Leadership
Performance Management
Business Process Re-engineering
Sla
Process Migration
ITIL
Finance
Analytics
Project Management
Strategic Planning
Strategy
Business Development
Program Management
Strategic Partnerships
Risk Management
Financial Services
Team Leadership
Business Transformation
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Discover more about EXLWhat is Prashant Chibber email address?
Email Prashant Chibber at [email protected]. This email is the most updated Prashant Chibber email found in 2026.
How to contact Prashant Chibber?
To contact Prashant Chibber send an email to [email protected].
What company does Prashant Chibber work for?
Prashant Chibber works for EXL
What is Prashant Chibber's role at EXL?
Prashant Chibber is Vice President Banking & Financial Services
What is Prashant Chibber's Phone Number?
Prashant Chibber's phone (**) *** *** 269
What industry does Prashant Chibber work in?
Prashant Chibber works in the It Services And It Consulting industry.
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