Highly accomplished healthcare executive with 17 years experience in hospital operations and financial management. A thought-leader able to understand and utilize current industry trends as well as anticipate the future state of healthcare to build and execute new programs and services resulting in revenue generation and operational efficiency. Strong experience in many large and esteemed hospitals around the country. Able to effectively manage multiple projects simultaneously in a demanding, fast-paced environment and complete program goals within schedule and budget. Highly visible in the healthcare industry, with participation in a wide array of membership organizations, boards, and community services.
President-Elect, The Healthcare Leaders of New York @ As the 2016 President-Elect, and 2017 President of the Healthcare Leaders of New York, I work closely with the board of directors to vision and strategy for the organization. Direct responsibility for the VP, Treasurer, Secretary, and committee chairs. Fill in for the chapter President, and ensure a smooth leadership transition in January 2017. Represent the organizational locally and nationally, lead chapter events, orient new board members, assist in fundraising efforts, lead the annual strategic retreat, and compile the annual work plan and budget.
Previous role held:
Treasurer, Finance Committee Chair
The Treasurer acts as the chief financial officer of the chapter and manages all of the cash, bank accounts and financial records for the chapter. This includes cash accounting, preparing regular financial reports, filing any reports required by federal or state government, ensuring that annual budgets are prepared and monitored. Arrange annual audit.
Program/Education Chair
Responsible for planning, organizing, and leading all educational and networking activities for chapter of 1750 members. Leverage extensive industry relationships to identify c-suite level faculty to serve as keynote speakers and educational event moderators/panelists. Recruit, retain, and direct committee members. From January 2013 to Present (3 years) Greater New York City AreaSenior Manager @ • Assess hospital operations against best practices, create gap analysis, developed a plan of action to improve operational and financial weakness, and lead a team of staff to execute those plans
• Develop system wide programs and services to deliver cost reduction, integration of services, increased patient satisfaction and employee engagement
• Engage employed and community physicians, understand and respond to their needs, and execute plans for correction that ultimately increase their desire to practice at the facility, thereby increasing volume
• Enhance strategic planning process identifying opportunities for new program development to drive market share and volume growth
• Design and implement physician practice transformation, developing pathways to move from fee-for-service to Population Health and Care Management
• Lead consulting practice with full financial and operational responsibility for service line: P&L, staff performance management, business development From October 2014 to December 2015 (1 year 3 months) United StatesAssociate Vice President @ • Responsible for leading a division of staff charged with driving value to hospital association members through cost reduction and revenue enhancement activities
• Created and led executive and board level presentations advising areas for financial and operational improvement, and demonstrating the value of the GNYHA program to C-Suite executives
• Utilized clinical data to baseline quality indicators and engage physicians in projects aimed at improving metrics
• Implemented programs and initiatives to increase quality and outcomes, increase patient satisfaction, and develop strong physician relations
• Oversaw several large mergers and acquisitions, ensuring smooth transition of supply chain activities
• Served as a subject matter expert for physician preference contracting strategies and physician engagement
• Spearheaded and implemented an integrated service offering, transforming internal operations and generating new revenue
• Achieved over 10% increase in program growth($506M) and over 10% increase in member savings ($24M)
• Responsible for staff performance and management including resource allocation, coaching, performance development, and training From June 2011 to October 2014 (3 years 5 months) Greater New York City AreaSupply Network Director @ • Managed all aspects of a 30 hospital collaboration group (Supply Network) with $1.1 billion supply expense
• Led monthly board meetings: Executive Board and Operations Board
• Successfully led and managed cross functional, multi-state team to support network, maintain high customer satisfaction scores, and effectively accomplish multiple projects within schedule and budget
• Responsible for overall project management and opportunity identification to improve clinical quality and
reduce expense through purchased services, physician preference, pharmacy, and supply cost reduction
• Achieved over a 5:1 return on investment, driving millions of dollars of cost reduction From March 2010 to June 2011 (1 year 4 months) Greater Philadelphia AreaHealthcare Consultant @ • Planning, design, and implementation of new departments, hospitals, and clinics to include: Outpatient clinics, a trauma tower, Operating Room, Laboratory, Supply Chain, Central Sterile Processing, Food Service, Pharmacy, Waste Management, Patient Transport, and Facilities.
• Interim operations responsibility for the LEED Certified, 227,000 sq. ft. Cleveland Clinic Service Center
• Master Facilities Planning; assessed current state and delivered options to maximize future state within financial and operational constraints
• National presence to include clients such as The Cleveland Clinic, University of Maryland Medical Center, Baltimore Washington Medical Center, Torrance Memorial Medical Center, University of Rochester, VA of Palo Alto, and others From August 2008 to April 2010 (1 year 9 months) United StatesHealthcare Logistics Consultant @ • Identify and implement recommendations for client cost reduction and increased supply chain efficiencies using detailed data analysis and on-site observations
• Deploy Lean Six Sigma projects for the identification and resolution of large operational challenges
• Improve supply chain efficiencies through par optimization, storeroom inventory management, labor effectiveness, and process flow redesign
• Assess readiness for Joint Commission and create plans of action to address deficiencies
• Identified $13 million in savings through supply chain improvement opportunities and continued refinement of existing processes at one 27 hospital Integrated Delivery Network (IDN)
• Accountable for the successful implementation of new Medical/Surgical Distribution, Medical Devices,
and Pharmaceutical accounts
• Responsible for efficient coordination efforts between hospitals, Distributors, and Group Purchasing Organization
• Report to client CEO on contract compliance, opportunities, and threats to success
Other positions held:
• Implementation Manager: Catholic Health East
• Field Service Representative: Bon Secours Health System From June 2002 to August 2008 (6 years 3 months) Retail Pharmacy Manager @ From July 1998 to June 2002 (4 years)
MBA @ Montclair State UniversityBS, Business @ William Paterson University of New Jersey Paige FACHE is skilled in: Supply Chain, Project Management, Materials Management, Purchasing, Logistics, Analysis, Management Consulting, Contract Negotiation, Data Analysis, Training, Inventory Management, Change Management, Warehousing, Project Planning, Team Building