Nigel Stephens
Director of Business Operations - Borderfree at Global-e | San Diego County, California, United States
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Nigel Stephens currently serves as the Director of Business Operations for Borderfree, a division of Global-e, where he leverages his extensive experience in eCommerce to drive operational excellence and strategic growth. With a career that began in the bustling eCommerce landscape of London, Nigel has been instrumental in shaping the customer experience and operational frameworks at some of the UK’s most notable online success stories, including Lastminute.com and Net-a-Porter Group. His expertise in managing large service teams has equipped him with a unique perspective on the intricacies of customer and supplier support, which he now applies to oversee critical functions such as Trade Compliance, Production Support, Client Support Services, Analytics and Business Intelligence, Implementation, and Logistics Operations for Borderfree.
Since the acquisition of Borderfree by Global-e in 2022, Nigel has played a pivotal role in integrating and optimizing operations to enhance cross-border eCommerce solutions. His strategic oversight ensures that the company not only meets compliance standards but also delivers seamless logistics and client support, which are essential for maintaining competitive advantage in the rapidly evolving digital marketplace. Nigel’s proficiency in project management and digital marketing further empowers him to spearhead key initiatives that drive efficiency and innovation. By harnessing data analytics, he is able to identify trends and insights that inform decision-making, ultimately enhancing the customer journey and fostering long-term business relationships. With a passion for entrepreneurship and a deep understanding of the online advertising landscape, Nigel continues to position Borderfree as a leader in the global eCommerce arena.
Director of Business Operations - Borderfree at Global-e in July 2022 to Present
Director of Business Operations - Borderfree at Pitney Bowes in May 2020 to July 2022
Senior Manager Business Operations at Pitney Bowes in June 2019 to May 2020
Senior Manager - Client Strategy and Operations at Pitney Bowes in January 2019 to June 2019
Client Operations Manager - Borderfree at Pitney Bowes in January 2016 to January 2019
Client Escalation Manager at Borderfree in April 2014 to December 2015
Client Services Manager at Borderfree in March 2013 to April 2014
Community Manager / Co-Founder at Hifi in August 2011 to May 2013
Operations Manager at Echospin in July 2009 to August 2011
US Customer Care Manager at NET-A-PORTER.COM in April 2004 to July 2009
Post Sales Fulfillment Manager at lastminute.com in April 2000 to November 2002
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Swinburne University of Technology, Business, January 1994 to January 1997
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Customer Experience Management
Management
E-commerce
Online Advertising
Digital Marketing
Social Media Marketing
Social Media
Web Project Management
Social Networking
Marketing
Digital Media
WordPress
Entrepreneurship
Facebook
Sales
Start-ups
Online Marketing
Digital Strategy
Marketing Strategy
Project Management
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Discover more about Global-eWhat is Nigel Stephens email address?
Email Nigel Stephens at [email protected] and [email protected]. This email is the most updated Nigel Stephens's email found in 2026.
How to contact Nigel Stephens?
To contact Nigel Stephens send an email to [email protected] or [email protected].
What company does Nigel Stephens work for?
Nigel Stephens works for Global-e
What is Nigel Stephens's role at Global-e?
Nigel Stephens is Director of Business Operations - Borderfree
What is Nigel Stephens's Phone Number?
Nigel Stephens's phone (213) ***-*552
What industry does Nigel Stephens work in?
Nigel Stephens works in the Music industry.
Nigel Stephens Email Addresses
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