With over 20 years’ experience in gaming and entertainment, financial services and telecommunications, across cultures and countries. I have had the privileged to work across a wide range of diverse businesses in different roles. These roles have given me the depth and breadth of knowledge and experience to conduct business across sales, partner management, account management, strategy,
With over 20 years’ experience in gaming and entertainment, financial services and telecommunications, across cultures and countries. I have had the privileged to work across a wide range of diverse businesses in different roles. These roles have given me the depth and breadth of knowledge and experience to conduct business across sales, partner management, account management, strategy, solution selling, professional services consulting and outsourcing.
I strongly believe that the key to a successful career is being a self-starter and team player who value’s business relationships, understands how to work in different cultures, and connects technology to individuals, by developing a deep industry knowledge in my client bases. I use these skills to represent the customer’s voice and to harness the resources, intellectual property and innovative approaches available to deliver business value.
Enterprise Account Executive @ From October 2015 to Present (3 months) London, United KingdomSenior Sales Director Europe @ As the European leader, my role was instrumental to the transformation of the TCS John Huxley from a traditional table based family business to providing full-blown technology solutions for the Gaming Industry worldwide. Leveraging our strong brand, I was able to build a strong sales and services team to drive new business into our traditional client base and into new regions of Europe.
Reporting directly to the Group CEO, this role is responsible for leading and managing both the sales, partners and services team across Europe. The sales and partnering teams are responsible for creating and building strategic relationships that will result in additional revenue within Europe. Leading the service team, our key focus was to surpass customer satisfaction to ensure reoccurring maintenance revenue and global references. This role managed the largest P&L for the entire organisation and is responsible for working across all functional areas such as product development, engineering, legal, marketing and finance. From April 2013 to June 2015 (2 years 3 months) London, United KingdomTravel and Relocation to London @ From July 2012 to March 2013 (9 months) Client Executive @ As the leader of the Media, Entertainment and Gaming Client Executive, my role was to represent IBMs product, services and solutions, by delivering real business outcomes for my client base. I had the unique opportunity to be involved in client and IBM strategic planning and driving business insights (internal and external).
The key focus of this role was to develop long-term business relationships with strategic clients, within the Media and Entertainment Industry, providing total solutions to their business needs.
The role is required to maintain effective business relationships at the senior level with key decision makers and influencers as well as managing and mentoring a team of sales executives to exceed their targets from a P&L perspective. From March 2008 to June 2012 (4 years 4 months) Business Development Executive @ As the Asia Pacific Business Development Executive, the key component of this role was to create strong loyalty to the IBM systems by providing training and educations to ultimately driving more system sales across Asia pacific.
Along with P&L responsibilities, growing the overall IBM Training for Systems business in terms of revenue and experience, with a focus on growth markets such as China and India. A major component to ensure success is the technical enablement via the IBM Business Partner community. This role also lead and managed the relationship with the Business Partner Organisation across Asia Pacific to ensure our partners are certified and have the appropriate skills to deliver to our clients. From March 2007 to March 2008 (1 year 1 month) Global - Emerging Business Opportunities Leader @ As the global leader for Open Source, my role was to focus on hyper growth areas around new, disruptive technologies, new markets, new services, new business models, with a mid-term to long-term business impact.
As a member of the EBO Global team, our goal was to help IBM to increase revenue growth, brand image and to extend market and thought leadership. I needed to create and validate new solutions and offerings in market pilots, in pre-mature markets. The highest growth countries, which we targeted, were China and India. A critical success factor to this role is the ability to team with IBM Brands, Independent Software Vendors (ISV), Business Partners and IBM Lines of Business. From July 2005 to March 2007 (1 year 9 months) Client Acquisition Program Manager @ IBM Global Services, Strategy and Marketing group develops packaged offerings, industry solutions and defining the strategy to take these to market. An important step in our strategic development is to focus on industry sales and instituting Business Lines to interface between delivery and the sectors.
The Client Acquisition Program Manager role worked closely with the Sector BDE’s in the generation and identification of qualified outsourcing engagements and incremental business opportunities. From March 2004 to June 2005 (1 year 4 months) Melbourne, AustraliaBusiness Development / Solutions Manager @ The role business development / solutions manager commenced at the start-up phase of Application Management Services (AMS) becoming a single line of business.
The key focuses areas of this role was the development of sales for all of Australia in terms of marketing strategies for AMS offerings / value proposition internally/externally with a goal of creating new business opportunities and develop strong client alliances and partnerships with 3rd party suppliers.
The role required a unique combination of technical, sales, marketing and deep IBM AMS experience. From April 2002 to March 2004 (2 years) Melbourne, AustraliaService Line Manager @ The Rapid Application Centre (RAC) consists of 25 highly skilled WebSphere, Microsoft, Oracle, and Project Management Certified Professionals. The RAC specialises in the application of the IBM RCD global services Methodology in providing high quality eBusiness Internet, Intranet and Client Server Solutions.
The RAC has been recognised as World-Wide Leaders in the IBM RCD GS Methodology and have been asked to assist several international IBM engagements. From February 2000 to March 2002 (2 years 2 months) Melbourne, AustraliaDelivery Manager @ This Deliver Manager role was responsible for Telstra's National Telemarketing Centre’s core application ATLAS that caters for the consumer and commercial business. From April 1999 to February 2000 (11 months) Melbourne, AustraliaTechnical Deputy - Tower Executive @ The role of Technical Deputy - Tower Executive was responsible for running the day to day operations of the program.
One of my main objectives was to hold regular Leadership Forums to ensure a close working relationship were developed between all Project Team Leaders, Technical Team Leader’s and the Management Team within the Sales Program. From December 1998 to April 1999 (5 months) Deployment Manager / Project Team Leader @ The role of Deployment Manager / Project Team Leader entailed the following responsibilities -
* Provide leadership and direction to project teams through all phases of the systems development life cycle.
* Manage the relationship between the software development team and other development and infrastructure projects in order to deliver client solutions.
* Review and advice clients and the development team on changes to system design specifications.
* Recommend and outline to clients how their business can benefit from proposed technical solutions.
* Guide the project team to ensure standards are adhered to through all phases of the systems development life cycle. From July 1997 to December 1998 (1 year 6 months) Melbourne, AustraliaBusiness Analyst @ Business Analyst on various Business Initiatives at Telstra From October 1994 to July 1997 (2 years 10 months)
Ned Gestos is skilled in: Solution Selling, PMP, Enterprise Software, Cloud Computing, IT Outsourcing, Pre-sales, Relationship Management, Professional Services, Account Management, Business Development, CRM, Consulting, Leadership, Management, Outsourcing
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