Goal-orientated Technology leader with 15+ years experience of delivering global strategic results across operations, technology and cross-cultural, cross-border relationships. High expertise and breakthrough results in IT transformation and business change. Recognized as a leader with strengths in reengineering businesses with transformation agenda’s to provide dynamic results. Verifiable track record of leading complex projects and teams while always
Goal-orientated Technology leader with 15+ years experience of delivering global strategic results across operations, technology and cross-cultural, cross-border relationships. High expertise and breakthrough results in IT transformation and business change. Recognized as a leader with strengths in reengineering businesses with transformation agenda’s to provide dynamic results. Verifiable track record of leading complex projects and teams while always delivering on time, under budget and exceeding expectations. Skilled in providing effective leadership in fast-paced, deadline driven environments. Able to lead, motivate teams and develop top talent. Outstanding presentation and communication skills and able to understand business requirements to cross-collaborate and deliver value.
■ Lead, develop and motivate large teams from diverse backgrounds, cross-cultural, cross-border
■ Proven record of managing large operational and project budgets delivering strong ROI and savings for re-investment
■ Successful in moving significant proportions of support to lower cost locations
■ Delivered a new IT Supply Competency center for RB, pooling various dispersed expert team members throughout the group into one cohesive team which exceeded all goals and expectations
■ Led the development and execution of the IT strategy for RB's global supply organisation from raw material procurement to Finish goods supplied to the customer.
■ Significant experience of implementing a number of Tier 1 global applications including Siebel CRM, Salesforce Marketing cloud and SAP whilst managing and transitioning long standing legacy systems
■ Led the selection of and subsequent deployment of SAP to SSL International, reporting to the executive committee, including the CEO as Project Sponsor.
■ Track record of directing senior teams of business leads and consulting resource to deliver new global business processes and embedded within the business.
IT Director - North America @ ■ Promoted to direct all aspects of IT for RB’s Global Food and North American businesses. The combined businesses generating over £575 million revenue in Q1 2015
■ Part of a very successful senior management team driving all aspects of the business including the acquisitions of the Global KY Brand and SCHIFF Nutrition, a leading provider of branded vitamins, nutrition supplements and nutrition bars in the United States
■ Charged by the CIO to lead a transformation of the IT organization
■ Successfully moved a significant proportion of support to offshore, reinvesting resources into growth drivers for RB
■ Partnered with human resources to recruit, hire, train and develop new top talent including the introduction of a graduate program for the IT organization
■ Implemented a number of Tier 1 global applications including Siebel CRM, Cegedim’s SFA solutions, Salesforce Marketing cloud and SAP
■ Led the move of resources and shift of focus from back office applications and support to digital, social, big data and consumer facing initiatives
■ Re-engineered the infrastructure landscape from on premise to cloud with migration to SaaS, Private and Public cloud
■ Provide value-based leadership skills that emphasize creating of a strategic vision, innovation and communication with calls to action
■ Strong expertise and demonstrated ability to make tough business decisions coupled with a balanced perspective on all business drivers
■ Managing multiple initiatives at once, developed and implemented short, intermediate, and long term goals and objectives for the technology needs of the organization
■ Routinely direct processes that identifies, evaluates, mitigates and escalates project risk and issues From January 2012 to Present (4 years) Greater New York City AreaIT Director - Supply @ ■ Led the development and execution of IT strategy covering RB’s global supply organisation from raw material procurement to Finish goods supplied to the customer.
■ Oversaw all aspects of IT for the RB Supply organization
■ Successfully established a new IT Supply Competency center, pooling various dispersed expert team members throughout the group into one cohesive team which exceeded all goals and expectations
■ Played a key role and team member to the CIO in securing board approval for the implementation of SAP
■ Redefined, developed and implemented a 3 year application strategy for the Supply organisation to match the changing needs of the business.
■ Provided exceptional communication with all the stakeholders from initiating projects through to full business benefit realisation.
■ Led a cohesive and driven team, evaluating team performance and identifying coaching and leadership improvement opportunities.
■ Routinely communicated project and personnel status to the CIO. From April 2011 to December 2011 (9 months) Slough, United KingdomIT Program Director – M&A Integration @ ■ Directed the transitional process and departmental change management following the acquisition of SSL International by RB, leading the SSL international side of the Integration of IT into RB.
■ Achieved 100% retention of the SSL IT team throughout the integration and maintained exceptionally high levels of performance and service to the business during a very sensitive period for the employees, stakeholders and external business partners
■ Maintained excellent working relationships with vendors during difficult negotiations on contracts, leveraging loyalty and negotiations skills to ensure continued partnerships.
■ Performed a detailed assessment of the people, systems, processes and assets leading to the retention of 75% of the team including the retention of SAP and the Digital Platform.
■ Managed the transition of the commercial activities from SSLs SAP system to RBs JDE global ERP, retaining SSL manufacturing operations on SAP. From November 2010 to April 2011 (6 months) Manchester, United KingdomHead of Global IT @ ■ Promoted to lead a team of circa 100 people covering IT applications (including SAP), Infrastructure and B2C Digital transformation.
■ Responsible for the operational management of an annual budget of £10M, successfully reducing third party spend by 20% following significant re-design of the infrastructure.
■ Delivered a new Global IT strategy and roadmap leading to 25% reduction in projects, releasing £2M of resources to focus on business critical initiatives.
■ Exhibited strong program management and execution across all Applications, Infrastructure and B2C Digital solutions delivering all projects on time in full and within budget.
■ Embedded strong links with the business to deliver 3 year program plans for each area of the business. From April 2009 to November 2010 (1 year 8 months) Manchester, United KingdomHead of SAP @ ■ Led and managed the selection of the SAP Application, reporting to the executive committee, including the CEO as Project Sponsor.
■ Recognized with the 2010 SAP Silver Award for the Quality of the SAP implementation
■ Achieved a ‘Gold Standard’ validated system, external assessed by Accenture.
■ Project Managed the roll out of the software to the group, support and ongoing development of the tools within SSL, achieving overall budget control for the £20M capital budget.
■ Chosen to direct a senior team of business leads and consulting resource to deliver new global business processes and embedded within the business.
■ Directed 5 separate project teams, implementing SAP across Commercial, Manufacturing, Global Planning and the Footwear business - 24 implementations (18 commercial sites and 8 manufacturing) across the group including China, Japan India and a Joint Venture.
■ Modules included: SD, FI, CO, XI(PI), MM, WM, QM, PM, PP, SNP, DP, BW, MDM
■ Oversaw migration of the operations from many legacy ERP systems including BPCS, JDE, JDA and a number of local systems.
■ Delivered a global support solution to provide 24/7 support to the live SAP locations across the globe.
■ Lead a dedicated team of 50 SSL employees, including knowledge transfer, to take on the management of the SAP Application from the implementation consulting partner. From 2005 to 2009 (4 years) Manchester, United KingdomHead of Projects - Supply Chain & NPD @ From 2004 to 2005 (1 year) Manchester, United KingdomProject Manager @ From 1999 to 2004 (5 years) Manchester, United KingdomProject Manager @ From 1998 to 1999 (1 year) Manchester, United Kingdom
Mark O. is skilled in: SAP, IT Strategy, Management, Cross-functional Team Leadership, Procurement, Supply Chain, Strategy, Leadership, Project Management, FMCG, ERP, Logistics, Manufacturing, SAP ERP, Mergers & Acquisitions
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