Mark Cerda
Strategic Account Executive (Grow Existing Accounts) at AudioEye | United States
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Strategic Account Executive (Grow Existing Accounts) at AudioEye in February 2024 to January 2025
Sr. Customer Success Manager (Implementations, Support, Renewals, Upsells) at Gem in August 2022 to August 2023
Enterprise CSM/AM (Acquired POPi/o who I worked for)**Founding Team** (Renewals and Upsells) at Eltropy in June 2021 to August 2022
Customer Success Manager **Founding Member** (Qualtrics Implementations, Support, Renewals, Upsells) at Red Pepper Software in October 2020 to June 2021
Implementation Project Manager **Founding Member** at Filevine in January 2020 to October 2020
Customer Success with Emphasis in Implementations (RIF) at Jolt in June 2019 to January 2020
Implementation Project Manager at Blackboard in August 2016 to August 2018
Client Success (Support, Implementations, Renewals, Upsells) at Blackboard K-12 in January 2012 to August 2016
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Brigham Young University - Idaho, Bachelor’s Degree, January 2020
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201-500 employees
51-200 employees
1-50 Employees
Series C
Key Performance Indicators
Cross-Selling
Team Collaboration
HubSpot
Customer Reviews
Delay Analysis
Client Accounts
Account Expansion
Go-to-Market Strategy
Interpersonal Communication
Relationship Development
Customer Relationship Management (CRM)
Product Service
Outside Sales
Consultative Selling
Sales Presentations
Sales Strategy
Financial Analysis
Technical Writing
SaaS Sales
Skilled Multi-tasker
Customer Engagement
Performance Metrics
Customer Onboarding
High Performance Teams
Customer Success
Business-to-Business (B2B)
Customer Retention
New Business Development
Sales
CSM
Organization Skills
Business Relationship Management
Executive Reports
Strategic Accounts
Voice of the Customer
Relationship Building
Critical Thinking
Request for Proposal (RFP)
Presentations
Customer Loyalty
Tech Savy
Upselling
Remote Work
Customer Experience
Case Studies
Business Reviews
Teamwork
Presentation Skills
Written Communication
Software as a Service (SaaS)
Interpersonal Skills
Oral Communication
Customer Satisfaction (CSAT)
Analytical Skills
Problem Solving
Customer Support
Customer Satisfaction
Communication Training
Strategy Implementation
Google Workspace
Project Management
Quarterly Reviews
Salesforce.com
Solution Implementation
Renewals
Upsales
Product Adoption
Attention to Detail
Communication
Training
Client Education
Customer Service
Process Improvement
Client Relations
Client Services
Client Presentation
Account Management
Client Issue Resolution
Client Training
Client Follow-up
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Discover more about AudioEyeWhat is Mark Cerda email address?
Email Mark Cerda at [email protected] and [email protected]. This email is the most updated Mark Cerda's email found in 2026.
What is Mark Cerda phone number?
Mark Cerda phone number is 3854654446.
How to contact Mark Cerda?
To contact Mark Cerda send an email to [email protected] or [email protected]. If you want to call Mark Cerda try calling on 3854654446.
What company does Mark Cerda work for?
Mark Cerda works for AudioEye
What is Mark Cerda's role at AudioEye?
Mark Cerda is Strategic Account Executive (Grow Existing Accounts)
What industry does Mark Cerda work in?
Mark Cerda works in the Information Technology & Services industry.
Mark Cerda Email Addresses
Mark Cerda Phone Numbers
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