Don West

Director of Operations TLC-Denver & CARL•X Sales at The Library Corporation | Atlanta Metropolitan Area

About Don West

As the Director of Operations for TLC-Denver and CARL•X Sales at The Library Corporation, Don West plays a pivotal role in shaping the future of library automation solutions. With a robust background in sales and sales management, Don is instrumental in driving strategic initiatives that enhance operational efficiency and boost revenue growth for libraries of all sizes. His expertise spans multiple sectors, including Financial Services, Retail, Government, and Education, allowing him to tailor solutions that meet the unique needs of diverse clientele.

At TLC, Don leads key projects focused on the development and implementation of innovative, web-based, touchscreen-optimized automation solutions. These initiatives not only streamline library operations but also improve user engagement and accessibility, ensuring that libraries can serve their communities effectively. His commitment to customer satisfaction is reflected in TLC's unparalleled support services, which he champions as a cornerstone of the company's value proposition.

Don's proficiency in sales management and marketing strategy is complemented by his skills in competitive analysis and P&L management, enabling him to forecast market trends and identify growth opportunities. He is adept at recruiting and building high-performing sales teams that are equipped to navigate the complexities of e-commerce and digital transformation within the library sector. By leveraging Salesforce.com and other cutting-edge tools, Don ensures that his team operates with data-driven insights, fostering a culture of continuous improvement and innovation.

In summary, Don West's leadership at The Library Corporation not only drives sales success but also contributes to the evolution of library services, making them more efficient and accessible in an increasingly digital world.

Don West Work