GEM

About GEM

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels.

gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures.

Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development.

Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Website	http://www.the-gem.com
Employees	1,001-5,000 employees View all GEM employees
Industry	Outsourcing/Offshoring
Headquarter	9 Lanyon Place, Belfast, Northern Ireland BT1 3LP, GB
Founded	1999
Keywords	Media, Social Media, Retail, Technology, Telephone, Gaming, Telecoms, Financial Service And Government, Forum Support, Multi-Channel (Email, Sms And Live Chat), Multi-Lingual (32 Languages) Contact Services; Client Sectors Include Media