Mark Torres
Senior Technical Account Manager at Reputation.com | Lake Orion, Michigan, United States
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Mark Anthony Torres serves as a Senior Technical Account Manager at Reputation.com, where he plays a pivotal role in enhancing customer feedback management initiatives for General Motors. With a strong foundation in program and project management, Mark expertly oversees the collection and analysis of customer insights derived from sales and service satisfaction surveys, sentiment surveys, and third-party reviews across major platforms like Google, Facebook, and Bing. His methodical approach to problem-solving allows him to navigate complex data landscapes, transforming raw feedback into actionable strategies that drive customer satisfaction and brand loyalty.
In his current role, Mark leverages his extensive expertise in digital strategy and analytics to develop tailored solutions that meet the unique needs of his clients. He is not just a manager but a player/coach, fostering collaboration among cross-functional teams to ensure that insights are effectively communicated and implemented. His visionary thinking and effective communication skills have earned him recognition among colleagues and clients alike, as he consistently delivers innovative strategies that align with broader business objectives.
Mark's strategic planning capabilities are complemented by a deep understanding of marketing strategy and solution selling, enabling him to craft compelling narratives around customer experiences that resonate with stakeholders. As he tackles the challenges of the evolving digital landscape, Mark remains committed to driving excellence in customer engagement, ensuring that Reputation.com remains at the forefront of customer feedback management solutions in the automotive industry.
Senior Technical Account Manager at Reputation.com in September 2019 to Present
Technical Account Manager - General Motors at Reputation.com in October 2019 to Present
Technical Program Manager - Ford Motor Company at MSX International in March 2018 to September 2019
Client Relationship Executive, IT Services and Solutions at Netlink Software Group America Inc in January 2016 to March 2018
Client Delivery Manager - IT Services and Solutions at Netlink Software Group America Inc in September 2014 to December 2015
Solutions Team Manager at BlueWater Technologies in August 2013 to August 2014
Lead Sales Engineer at BlueWater Technologies in January 2012 to August 2013
Director of Operations, Internet Marketing at FlyPaper Digital Marketing Solutions in June 2005 to January 2012
Digital Media Project Manager at Merchant Internet Group in October 2003 to June 2005
Quality Control Manager at Merchant Internet Group in June 2001 to October 2003
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Michigan State University, Bachelor's of Arts, January 1994 to January 2001
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Management
Business Development
Thought Leadership
Business Intelligence
Project Management
Strategic Planning
Marketing Strategy
Account Management
Sales
User Experience
Digital Strategy
Analytics
Marketing
Experiential Marketing
Creative Strategy
IT Strategy
Solution Selling
Online Marketing
Consulting
Program Management
Strategy
Social Media
Email Marketing
Business-to-Business (B2B)
Agile Methodologies
Sales Management
International Business
Vendor Management
Business Process Improvement
AI
Machine Learning
Project Delivery
Software Development Life Cycle (SDLC)
Microsoft Office
Salesforce.com
Google Analytics
Adobe Creative Suite
SaaS
Lead Generation
Strategic Partnerships
Customer Service
Cross-functional Team Leadership
Cross Functional Team Building
IoT
New Business Development
Creative Direction
Digital and Interactive Signage
Hunter
Sales Presentations
ITIL
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Discover more about Reputation.comWhat is Mark Anthony Torres email address?
Email Mark Anthony Torres at [email protected], [email protected] and [email protected]. This email is the most updated Mark Anthony Torres's email found in 2026.
What is Mark Anthony Torres phone number?
Mark Anthony Torres phone number is +1.2487867070.
How to contact Mark Anthony Torres?
To contact Mark Anthony Torres send an email to [email protected], [email protected] or [email protected]. If you want to call Mark Anthony Torres try calling on +1.2487867070.
What company does Mark Torres work for?
Mark Torres works for Reputation.com
What is Mark Torres's role at Reputation.com?
Mark Torres is Senior Technical Account Manager
What industry does Mark Torres work in?
Mark Torres works in the Internet industry.
Mark Torres Email Addresses
Mark Torres Phone Numbers
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