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MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
Specialist Trainer with over 30 years experience, equipping me with many transferable skills that I can apply to a diverse range of industries. Passionate about helping others to excel and achieve.
Subcontracted to Ford Motors to provide warranty compliance review and help Dealers creating individual operational plans.
● Focused training on Ford policy and procedures
● Conduct Recalls & Service
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