Lu Luc
Head of Data Strategy, Customer Cortex & AI Services at Westpac | Sydney, New South Wales, Australia
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Lu Luc serves as the Head of Data Strategy, Customer Cortex, and AI Services at Westpac, where he plays a pivotal role in shaping the bank's data-driven future. With a robust background in strategy, artificial intelligence, and technology leadership, Lu is at the forefront of Westpac's efforts to harness the power of data to enhance customer experiences and drive business transformation. His current responsibilities include overseeing the execution of the Group Data Strategy, which is integral to the bank's commitment to innovation and customer-centricity.
A key initiative under Lu's leadership is the development of the Group Customer Cortex capability, which focuses on enabling hyper-personalization for Westpac's diverse customer base. By leveraging advanced analytics and machine learning, Lu and his team are creating tailored solutions that meet the unique needs of customers, enhancing engagement and satisfaction. Additionally, Lu spearheads the Group Data Democratisation initiative, empowering all Westpac employees with the tools and insights necessary to make informed, data-driven decisions in their daily operations.
Lu's extensive global experience across Australia, Asia, and Europe enriches his strategic vision, allowing him to implement best practices in data governance and big data analytics. His expertise in consulting, business analysis, and integration further supports Westpac's ambition to lead in the financial services sector through innovative data strategies. As a thought leader in the industry, Lu continues to contribute to investment plans and white papers at the Group Executive level, positioning Westpac as a forward-thinking institution in the rapidly evolving landscape of banking and technology.
Head of Data Strategy, Customer Cortex & AI Services at Westpac in April 2024 to Present
Head of Data Strategy, Products and Transformation at Westpac in April 2023 to April 2024
Head of Data Products & Transformation at Westpac in September 2021 to May 2023
Chief Data Officer at One Mount Group in February 2020 to August 2021
Executive Manager - Data & Decision Engineering at Commonwealth Bank in July 2018 to February 2020
Data and Decisioning Platform Manager at AGL Energy in August 2017 to July 2018
Data & Analytics Delivery Lead at AGL Energy in July 2016 to July 2017
Director, APAC Advisory | Advanced Analytics and Enterprise Intelligence at EY in December 2014 to July 2016
Senior Manager, IT Advisory | EMEIA Financial Services at EY in October 2011 to November 2014
EIM Consulting Manager - UK and Ireland at SAP in February 2011 to October 2011
Solution Architect at SAP in April 2010 to February 2011
Principal Consultant at SAP BusinessObjects in September 2007 to April 2010
Data Warehouse Lead at Macquarie Group in November 2000 to August 2007
Webmaster at Dymocks Books in December 1998 to October 2000
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University of Technology, Sydney, Bachelor
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Decisioning
Data Intelligence
Data Products
Business Intelligence
Data Warehousing
Solution Architecture
ETL
Consulting
Business Analysis
Data Integration
Business Transformation
Master Data Management
Performance Tuning
Integration
Data Modeling
Information Management
Enterprise Architecture
Management Consulting
Architecture
Data Management
Big Data
Agile Methodologies
Strategy
Project Management
Continuous Improvement
IT Strategy
Machine Learning
IT Operations
Business Objects
SAP
Microsoft SQL Server
SAP BusinessObjects
Management
Leadership
Data Governance
Data Quality
Data Warehouse Architecture
Business Intelligence Tools
EIM
Data Analytics
Data Strategies
Big Data Analytics
Scaled Agile Framework
Data Engineering
DevOps
Apache Spark
IT Transformation
Digital Transformation
Analytics
Data Science
Artificial Intelligence (AI)
Apache Kafka
Engineering
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Discover more about WestpacWhat is Lu Luc email address?
Email Lu Luc at [email protected], [email protected] and [email protected]. This email is the most updated Lu Luc's email found in 2026.
What is Lu Luc phone number?
Lu Luc phone number is 0499093324 and +84941155065.
How to contact Lu Luc?
To contact Lu Luc send an email to [email protected], [email protected] or [email protected]. If you want to call Lu Luc try calling on 0499093324 and +84941155065. (updated on January 21, 2024)
What company does Lu Luc work for?
Lu Luc works for Westpac
What is Lu Luc's role at Westpac?
Lu Luc is Head of Data Strategy, Customer Cortex & AI Services
What industry does Lu Luc work in?
Lu Luc works in the Financial Services industry.
Lu Luc Email Addresses
Lu Luc Phone Numbers
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