Kevin Bennett
Chief Executive Officer at Tai Calon Community Housing Limited | Tewkesbury, England, United Kingdom
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Kevin Bennett serves as the Director of Localities & Customer Experience at Bromford, where he exemplifies a customer-focused strategic leadership style that drives organizational success. With over 500 colleagues under his guidance, Kevin leads a diverse portfolio that encompasses the innovative Neighbourhood Coaching model, Retirement Living, Community Investment, and Customer Experience (CX) initiatives. His extensive experience in both regulated and non-regulated environments equips him with the unique ability to navigate complex operational landscapes while fostering a culture of excellence.
One of Kevin's key strategic projects is the transition to place-based working, which emphasizes localized engagement and tailored services that resonate with community needs. This initiative not only enhances customer satisfaction but also aligns with Bromford's commitment to delivering exceptional service. Additionally, Kevin plays a pivotal role in leading the pre-financial year analysis and readiness for Consumer Regulation, ensuring that the organization is well-prepared to meet evolving regulatory standards while maintaining high operational performance.
Kevin's expertise in business process improvement and performance management has been instrumental in driving cultural transformation across the organization. His hands-on leadership approach, combined with his proficiency in project management and analysis, enables him to implement effective strategies that enhance both customer experience and operational efficiency. As a visionary leader, Kevin is dedicated to creating sustainable solutions that not only meet the needs of Bromford's customers but also contribute to the overall success of the organization in a rapidly changing industry landscape.
Chief Executive Officer at Tai Calon Community Housing Limited in November 2024 to May 2025
Director of Localities & Customer Experience. at Bromford in January 2022 to November 2024
Executive Director Customer Service Transformation and Business Support at Solihull Community Housing in August 2019 to January 2022
Head of Community Operations at Affinity Water in June 2018 to August 2019
Head of Customer Service at Affinity Water in January 2016 to June 2018
Principal Consultant at Ember Services - public sector (part of Ember Group) in November 2014 to January 2016
Interim Regional Head of Operations. at NHS Direct in October 2012 to January 2014
Senior Operations Manager at First Utility in May 2011 to October 2012
South Area Demand Manager at Severn Trent Water in January 2009 to May 2011
Regional Performance Manager at Severn Trent Water in November 2008 to September 2009
Team Manager (various managerial roles) at Capita Customer Management in March 2004 to November 2008
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The University of Northampton, Bsc
Shrewsbury Sixth Form College
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Call Centers
Contact Centers
Operations Management
Operational Excellence
Customer Service
Customer Satisfaction
Business Process Improvement
Change Management
Performance Management
Business Transformation
Analysis
Budgets
Call Center
Strategy
Coaching
Continuous Improvement
Human Resources
Internal Audit
Leadership
Management
Outsourcing
PRINCE2
Process Improvement
Program Management
Project Delivery
Project Management
SAP
Service Delivery
Stakeholder Management
Team Leadership
Team Management
Training
Water
Culture Change
Organizational Development
Telecommunications
Leadership Development
Business Process Mapping
Strategic Planning
Employee Engagement
Recruiting
Stakeholder Engagement
Performance Improvement
Public Sector
Contract Management
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Discover more about Tai Calon Community Housing LimitedWhat is Kevin Bennett email address?
Email Kevin Bennett at [email protected] and [email protected]. This email is the most updated Kevin Bennett's email found in 2026.
How to contact Kevin Bennett?
To contact Kevin Bennett send an email to [email protected] or [email protected]. (updated on January 24, 2024)
What company does Kevin Bennett work for?
Kevin Bennett works for Tai Calon Community Housing Limited
What is Kevin Bennett's role at Tai Calon Community Housing Limited?
Kevin Bennett is Chief Executive Officer
What is Kevin Bennett's Phone Number?
Kevin Bennett's phone +44 ** **** *120
What industry does Kevin Bennett work in?
Kevin Bennett works in the Management Consulting industry.
Kevin Bennett Email Addresses
Kevin Bennett Phone Numbers
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