First Utility

Douglas Myers is the CEO of First Utility. To contact Douglas Myers email at [email protected].

The decision makers in First Utility are Andrew Buxton, Bruce Giles, Douglas Myers, etc. Click to Find First Utility decision makers emails.

First Utility offers a variety of energy tariffs designed to meet the needs of different households. These include fixed-rate tariffs, which provide price stability for a set period, and variable-rate tariffs, which can fluctuate based on market conditions. Additionally, First Utility often has competitive pricing to help customers save on their energy bills.

Switching to First Utility is a straightforward process. You can start by visiting the First Utility website and using their online comparison tool to find the best tariff for your needs. Once you select a plan, you will need to provide details about your current energy supplier and account. First Utility will handle the switching process for you, ensuring a seamless transition without any interruption to your service.

Yes, First Utility offers broadband services in addition to energy supply. They provide a range of broadband packages that cater to different usage needs, including standard and superfast broadband options. Customers can choose plans based on their internet usage, whether for casual browsing, streaming, or gaming.

If you experience an issue with your energy supply, such as a power outage or gas leak, you should first check if there are any known outages in your area through the First Utility website or customer service. For urgent issues like gas leaks, contact the National Gas Emergency Service immediately. For other concerns, you can reach out to First Utility's customer service team via phone or online chat for assistance.

First Utility does not charge any fees for switching your energy supply to their services. However, it’s important to check with your current supplier, as they may impose exit fees if you are still within a contract. First Utility aims to make the switching process as cost-effective and hassle-free as possible for customers.

You can manage your First Utility account easily through their online customer portal. By logging in, you can view your energy usage, update your personal information, submit meter readings, and pay your bills. Additionally, the mobile app allows for convenient management on the go, ensuring you have access to your account anytime, anywhere.