Ken Lynch
Global Information Services Vendor & Partner Manager at Dimension Data | Boston, Massachusetts, United States
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Ken Lynch is a seasoned Senior Manager at Dimension Data, where he serves as the Global Information Services Vendor & Partner Manager. With a robust background in the information technology and services industry, Ken excels in Operations Management and Vendor Management, leveraging his extensive international experience to drive strategic partnerships and optimize service delivery. His role is pivotal in establishing and nurturing both external and internal partner relationships, ensuring seamless communication and effective escalation processes.
Currently, Ken is spearheading several key projects that focus on enhancing the efficiency of service delivery through Agile Product Development methodologies. His expertise in ServiceNow deployment has been instrumental in streamlining operations and improving service levels across the organization. By implementing best practices in Managed Services and ITIL v3 frameworks, he ensures that compliance with policies and processes is maintained, thereby fostering a culture of accountability and excellence.
Ken's critical thinking and strong communication skills enable him to navigate complex challenges and facilitate productive business alliances. He is adept at monitoring and reporting on service levels and deliverables, ensuring that all partners are aligned with Dimension Data's strategic objectives. As a leader, he inspires his team to embrace innovation and continuously improve operational efficiencies, making him a key asset in the company's global delivery initiatives. Ken Lynch's commitment to excellence in vendor management and his strategic approach to partnership development are vital to Dimension Data's success in the competitive IT landscape.
Global Information Services Vendor & Partner Manager at Dimension Data in November 2011 to Present
Global Services ITSM Support Manager at Dimension Data in January 2008 to November 2011
South America Information Technology Manager at Willis Towers Watson in January 1999 to January 2000
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Partner Relationship Management
Project Management
Data Centers
Disaster Recovery
Auditing
Supplier Risk Management
Problem Management
Change Management
Escalations Management
DevOps
Atlassian Suite
Jira
ISO 27001
ServiceNow
Team Leadership
Leadership
Presentations
Problem Solving
Service Levels
Presentation Skills
Information Security Management System (ISMS)
Project Delivery
Critical Thinking
Internet Security
Communication
Information Technology
Business Alliances
IT Management
IT Operations
Agile Methodologies
Operations
IT Service Management
Professional Services
Cloud Computing
Service Delivery
SaaS
Unified Communications
Enterprise Software
Cisco Technologies
Pre-sales
Incident Management
Service Desk
Global Delivery
Managed Services
ITIL
Operations Management
Vendor Management
ITIL v3 Foundations Certified
Data Center
Management
Software as a Service (SaaS)
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Discover more about Dimension DataWhat is Ken Lynch email address?
Email Ken Lynch at [email protected]. This email is the most updated Ken Lynch email found in 2026.
How to contact Ken Lynch?
To contact Ken Lynch send an email to [email protected]. (updated on October 31, 2024)
What company does Ken Lynch work for?
Ken Lynch works for Dimension Data
What is Ken Lynch's role at Dimension Data?
Ken Lynch is Global Information Services Vendor & Partner Manager
What is Ken Lynch's Phone Number?
Ken Lynch's phone (413) ***-*172
Ken Lynch Email Addresses
Ken Lynch Phone Numbers
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