Jon Lau
EAP Helpdesk at Morneau Shepell | Montreal, Quebec, Canada
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Jon Lau is an accomplished Help Desk Specialist at Morneau Shepell, where he plays a pivotal role in enhancing the effectiveness of the Employment Assistance Program (EAP). With over a decade of experience in the mental health care and social services sectors, Jon has honed his skills in relationship building and crisis management, making him an invaluable resource for frontline staff, crisis counselors, account managers, and external vendors. His expertise lies in providing comprehensive assistance for process clarification, coaching, and troubleshooting, ensuring that all stakeholders are equipped to deliver the highest quality of support to clients in need.
At Morneau Shepell, Jon is deeply committed to fostering a culture of employee engagement and performance management. He leverages his strong background in conflict resolution and customer service to create a supportive environment where team members feel empowered to address challenges effectively. His proficiency in Microsoft Excel, Office, and PowerPoint enhances his ability to analyze data and present insights that drive continuous improvement within the EAP framework.
In addition to his professional expertise, Jon's passion for mental health care is complemented by his personal dedication to Brazilian jiu-jitsu, where he has over ten years of experience. This discipline not only reflects his commitment to personal growth but also informs his approach to resilience and mental fortitude in the workplace. Through his multifaceted skill set and unwavering dedication, Jon Lau continues to make a significant impact at Morneau Shepell, championing the importance of mental health support in the workplace and beyond.
EAP Helpdesk at Morneau Shepell in August 2011 to Present
Job Counsellor at Carrefour jeunesse-emploi in January 2011 to June 2011
Store Clerk/Weekend Manager at Dagwoods in September 2001 to June 2011
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Concordia University, Bachelor of Arts (BA)
Dawson College, Social Sciences
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Employee Relations
Coaching
Conflict Resolution
Performance Management
Time Management
Customer Service
Training
Employee Engagement
Microsoft Excel
Microsoft Office
Employee Training
PowerPoint
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Discover more about Morneau ShepellWhat is Jon Lau email address?
Email Jon Lau at [email protected] and [email protected]. This email is the most updated Jon Lau's email found in 2026.
How to contact Jon Lau?
To contact Jon Lau send an email to [email protected] or [email protected].
What company does Jon Lau work for?
Jon Lau works for Morneau Shepell
What is Jon Lau's role at Morneau Shepell?
Jon Lau is EAP Helpdesk
What is Jon Lau's Phone Number?
Jon Lau's phone (416) ***-*213
What industry does Jon Lau work in?
Jon Lau works in the Human Resources industry.
Jon Lau Email Addresses
Jon Lau Phone Numbers
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