Jeanne SHRM-SCP's Email Addresses & Phone Numbers

An accomplished and versatile, hands-on Human Resources Executive with 20+ years of demonstrated expertise and experience in leadership and in providing innovative human capital management solutions in a multi-state, multi-site environment; key member of Executive Leadership Team; operational leader of all HR functions including policy and procedure administration, recruiting and hiring practices, legal compliance structures, managerial support,...

An accomplished and versatile, hands-on Human Resources Executive with 20+ years of demonstrated expertise and experience in leadership and in providing innovative human capital management solutions in a multi-state, multi-site environment; key member of Executive Leadership Team; operational leader of all HR functions including policy and procedure administration, recruiting and hiring practices, legal compliance structures, managerial support, negotiations and conflict management while ensuring alignment of HR strategies with key business goals assisting in solutions that meet demanding business objectives.Vice President - Human Resources @ From February 2014 to Present (1 year 11 months) Director, Corporate Human Resources @ From April 2010 to February 2014 (3 years 11 months) Executive Director, Human Resources @ Executive Director, Corporate Human Resources April 2010 – Present Palace Entertainment, Newport Beach, CA Responsible for the strategic management of HR, Payroll, and Benefit related functions including HRIS systems and all HR operational matters across 40 locations in 11 states with over 12,000 employees in peak season; development and administration of HR strategy, policies, procedures and programs; making and recommending appropriate courses of action.  Provide HR support and consultative services to executive team and managers within the organization including change management in a fast moving environment  Heavy focus on positive employee relations, investigations, performance management, conflict resolution and management of legal compliance and risk with the goal of reducing company liability.  Benefit plan and 401(k) plan design, administration, negotiation and roll out.  Develop and interpret HR policies, procedures and programs.  Extensive management training and management development on HR related topics ensuring locations are up to date on all compliance issues.  Work with inside and outside counsel to ensure communication and compliance with company policies, procedures and with local, state and Federal laws in all areas of HR and payroll including ERISA, EEO, FLSA, HIPAA, COBRA, FMLA, ADA, ACA/Health Care Reform and Sarbanes-Oxley and related areas. Accomplishments in this position include reorganization and streamlining of HR processes and best practices. Project managed HRIS system implementations including company-wide Applicant Tracking and On Boarding system, payroll system conversion and automation of the benefit and employee self service functions to increase the quality and reliability of employee related data and information. From April 2010 to February 2014 (3 years 11 months) Vice President, Human Resources @ Diedrich Coffee was a $60M specialty coffee roaster/manufacturer, wholesaler and retailer and was the fastest growing stock in the history of the NASDAQ in 2009. As part of the Executive Team, responsible for the leadership and overall direction of all HR, Benefits and Payroll related functions within multiple states including the home office, retail locations, manufacturing facility and two (2) shipping/distribution facilities. Partnered with the CEO and Executive Team to provide overall strategic and operational direction and management of the organization including support of HR initiatives and strategic objectives while ensuring employment legal compliance and managing company risk and mitigating liability. Routinely maintained relationships from the employee level up, administering initiatives, programs, training and incentives as well as providing guidance and direction in all areas of HR management. Maintained all lines of insurance including Healthcare Benefits, General Liability, D&O and Workers Compensation policies. From February 2004 to March 2010 (6 years 2 months) Regional Human Resources Manager @ Multi-site field Human Resources Manager responsible for 137 restaurant sites (approximately 3500 employees) throughout the Southern California region. Provided functional business unit leadership and support to Regional VP and District Managers on HR related issues with a heavy emphasis on employee relations and investigations. Extensive consultant, training and advisory responsibility. Conducted formal training classes and guidance to field managers on company policy and interpretation, recruiting and hiring strategies, performance and discipline, safety and wage and hour laws. Worked with outside counsel on the swift settlement of a class action CA Meal and Rest Period lawsuit. Developed a comprehensive Employee Handbook for field Team Members and Restaurant Managers. Participated in local and regional job fairs and internet recruiting for management talent. From 1998 to 2004 (6 years) Corporate Human Resources @ Direct responsibility for extensive recruitment, benefits and compensation programs, workers' compensation, disability and employee relations functions. Implemented and administered several new HR Programs including a fully integrated HR/Payroll Information System, a 401(k) Plan, Employee Incentive and Bonus Programs. Extensive employee relations and complaint resolution, training and development of staff. From 1996 to 1998 (2 years) Human Resources Manager @ Responsible for this bringing start-up company into compliance with state and federal laws and regulations. Built the HR/Payroll function from the ground up, consulted with senior management team on resolution of employee relations issues. Implemented new benefit programs including medical, dental, vision, life and disability programs, a 401(k) savings plan for employees with company match, and developed a comprehensive Employee Handbook From January 1995 to January 1996 (1 year 1 month) Human Resources Representative @ Managed a client base of 1,100 employees in a multi-site sales and customer service environment for the Western States Human Resources Organization. Partnered with HR Consultants to provide HR services to regional employees. Benefit and 401(k) administration including conducting employee enrollment meetings and health fairs. Personnel file maintenance and HRIS data and personal data changes. From 1990 to 1994 (4 years) Bachelors, Human Resources Management @ Barrington UniversitySPHR-CA, HR Management @ HRCICertificate, Human Resources Management @ University of Phoenix Jeanne SHRM-SCP is skilled in: Organizational Development, Payroll, Employee Relations, Legal Compliance, Benefits Administration, Employee Benefits, Employment Law, Legal Liability, Compensation & Benefit, 401k, Performance Management, Personnel Management, Conflict Resolution, Performance Appraisal, Workforce Planning