James Lord

Senior Vice President / General Manager of ADP Insurance Services at ADP | Toronto, Ontario, Canada

About James Lord

James Lord, a seasoned executive with 27 years of experience at ADP, currently serves as the Senior Vice President and General Manager of ADP Insurance Services. In this pivotal role, Jim leverages his extensive background in management and executive leadership across various divisions, including Major Accounts, Time & Labor, and Retirement Services, to drive innovation and excellence in ADP's insurance offerings. His strategic vision is focused on enhancing client experiences and delivering tailored solutions that meet the diverse needs of businesses, from small enterprises to large multinational corporations.

Under Jim's leadership, ADP Insurance Services has embarked on several key projects aimed at transforming the insurance landscape for clients. He champions initiatives that integrate cutting-edge technology with comprehensive employee benefits solutions, ensuring that clients can navigate the complexities of healthcare and employee engagement with ease. His commitment to service excellence is evident in the way he fosters a culture of collaboration and continuous improvement among his teams, empowering them to deliver exceptional customer experiences.

Jim's expertise in strategic planning and employee training has been instrumental in positioning ADP Canada as a leader in the industry. He actively participates on various boards and engages in volunteering efforts, reflecting his dedication to community involvement and corporate responsibility. With a passion for driving positive outcomes, Jim remains focused on enhancing ADP's service offerings, ensuring that clients receive the best possible support in managing their payroll and employee benefits. His forward-thinking approach and deep understanding of the insurance sector make him a key asset to ADP and its clients alike.

James Lord Work