Designing and Leading Global Hiring approach across all business disciplines within Financial Services.

Head of Recruitment @ Reporting to HRD, delivering practical and commercially sound resourcing solutions across UK and International sites (Netherlands, Gibraltar, USA) across all functional disciplines. •Recruitment across Direct, Internal, Contingent and Search recruitment models •Recruitment to executive level across all functional disciplines •Business Partner approach to recruitment delivery •Support, develop and influence Hiring Managers in recruitment practice From July 2007 to Present (8 years 6 months) London, United KingdomRecruitment Manager @ Interim role to lead recruitment to Director level within Consumer Lending & Banking discipline following bank restructure. Focus on guiding business in resourcing expertise from requisition to appointment . From June 2006 to July 2007 (1 year 2 months) Recruitment Manager @ Responsible for staffing requirements within contact centre environment for Goldfish credit Card. •Deliver recruitment strategy and branding to ensure effective attraction •Average recruitment of 800 staff annually •Develop line managers in recruitment practice •Supplier procurement •Development of resource planning From October 2004 to June 2006 (1 year 9 months) Recruitment Manager @ Responsible for recruitment delivery in large-scale contact centre environment. This was a demanding role as numerous campaigns were running at any one time and last minute requirements by our clients may generate a need for immediate recruitment of up to 200 staff in one week (selection, training and live in 7 days!) From July 2003 to June 2004 (1 year) Recruitment Manager @ In-house Recruitment Manager for volume call centre recruitment across 12 UK sites From 2001 to 2002 (1 year) Glasgow, United KingdomRecruitment Consultant @ volume contact centre recruitment From 2000 to 2002 (2 years) Team Leader @ Call Centre people manager From 1996 to 1999 (3 years) Glasgow, United Kingdom

Innes Kelso is skilled in: Financial Services, International Trade, Human Resources, Call Center, Executive Search, Recruitment Advertising, Recruiting, Contract Recruitment, Talent Acquisition, Talent Management, Stakeholder Management, Technical Recruiting, Performance Management, Graduate Recruitment, BPO