To lead a highly professional team dedicated to the implementation, operation, and maintenance of mission-critical infrastructures with the agility and integrity to take on any project large or small.
Sr. Network Engineer \ Cloud Architect @ • Configure and administer network switches, routers, access control devices, and wireless and monitoring platforms
• Perform in-depth network services monitoring and troubleshooting
• Evaluate and deploy new services and functions as needed
• Provide off-hours support as needed
• Serve as lead on network projects and participate in network infrastructure design
• Coordinate vendor operations
• Prescribe changes or enhancements to the environment as warranted
• Maintain Network Monitoring Tools and provide utilization reports to management
• Oversee global corporate network in conjunction with his/her peeers
• AWS Plan, Design, Configure, implement and maintain new Cloud Environment to save money on our Cap Ex and Op Ex From December 2014 to Present (1 year 1 month) Network Operations Manager - Global Infrastructure @ In charge of global infrastructure developing new ideas. Implementing cutting edge technology and providing an entire global refresh including but not limited to the following items.
Networking (Cisco, Barracuda, Force10, Meraki & HP12)
VM Ware - ESXi 5.1
Storage - Dell Equal Logic & MD Series
AWS - VCP, EC2, IAM \ Implemented Security with Barracuda Firewall \ Designed & Deployed 3 Tier-Layer with Firewall \ Load Balancer
Exchange 2007 - 2013 Migration
Server Maintenance - Mainly Dell \ HP
Configured and Deployed Op Manager -Monitoring Systems
Configured and deployed Manage Engine Service Desk Plus ticketing system
Configuring Asset Management Systems From March 2011 to December 2014 (3 years 10 months) Sr. RNOC Tier 2 Engineer @ • Working closely with various teams primarily Network & Systems Engineering, Video Systems, Management, Customer Care, Headend’s\Hub’s and field operations to quickly troubleshoot and resolve issues quickly.
• Utilizing network, video and critical infrastructure tools including but not limited to: Cisco CPO, Spectrum, Netcool, Infinera Digital Network Analyzer, DPET, Quest, Q-Advisor Cheetah, CSG, Unified, NYROC, Remedy, Ineoquest CVOC, Maxxian, Mixed Signals, Start Over, Sling Box, Volicon and Big Brother to ensure that an event is escalated and resolved promptly.
• Facilitating fix agent's in making prudent decisions as to potential customer impact and problem severity.
• Monitoring network health, provisioning of new services, establishing baseline trends and detecting network health anomalies.
• Interacting with Customer Care liaison teams to identify and respond to customer impacting events.
• Responsible for facilitating conference bridges during high severity events to minimize customer impact while communicating written and verbal updates during the life of the event. From June 2012 to December 2012 (7 months) Systems Operations Administrator @ • Monitor networking infrastructure including routers, switches, and load
balancers; using tools such as Nagios, Zenos, Gomez.com, and various “in-house” tools made.
• Enable and disable product software features to support maintenances. Deployed and managed production site code. Also audited existing hosts to verify they had the correct versions.
• Monitor, maintain and manage. Mostly Windows 2008 server running on Gentoo Linux XEN Hypervisors for virtualization.
• Provide full reports, documenting events during site issues and maintenances.
• Monitor load latency/availability issues with CDNs (Edgecast and Contendo). Documenting their processes, including communications. From August 2011 to June 2012 (11 months) Senior IT Analyst, Executive Support @ Provide prompt and accurate support to executives at MySpace and News Corp
Provide tier 2 support for Futura Launch, handling issues directly with Microsoft, Symantec, and other software and hardware vendors
Apply technical knowledge and skills to resolve customer hardware and software problems
Perform user account creation, deletion, and configuration
Manage and administer file share and print servers
Perform troubleshooting for Macs, including Entourage and Office
Create custom images for Windows and MAC operating systems
Proficient with Altiris Imaging, Carbon Copy (Mac), and Norton Ghost
Administer Blackberry servers and deploy\support Blackberries for end users
Administer configure, support, and deploy iPhones From September 2009 to June 2012 (2 years 10 months) Sr. Network Engineer @ • Route MPLS traffic through VPN Tunnel during outages in New York to reduce downtime.
• Clean up Configurations on Routers including the following models Cisco 800’s, 1900,s, 1800’s, 2800’s, and 2900’s.
• Migrate - Data Center Routers from 2811 to 2911 with IPSEC Tunnels to 30 locations.
• Manage, maintain and tidy up the configs on all Routers, Switches, and Firewalls.
• Administer ShoreTel – VOIP running on MPLS from Sprint.
• Monitoring network health, provisioning of new services, establishing baseline trends and detecting network health anomalies with all HSD, Digital Video, and Video on Demand on Switched Digital network devices, interfaces and protocols
• Implemented HSRP on all Cisco Routers for HA.
• Created, Maintained VLAN’s From January 2011 to March 2011 (3 months) Sr. Technical Engineer\Systems Administrator @ • Maintained, managed, and implemented file, scanning, shared and print servers.
• Maintained, managed, and implemented desktop personal computers at onsite locations
• Provided pre-sales technical support and consulting
• Provided assistance to more than 20 technicians in the field with issue’s opened longer than our bench mark. Working with the technicians to find the resolution.
• Diagnosed and repaired hardware/software problems over the phone, via remote sessions, and in person
• Working closely with the Manufactures providing detailed information on defective parts. Working to provide a resolution to nation. From 2006 to 2009 (3 years) Sr. Engineer @ • Maintained, managed, and implemented file, scanning, shared and print servers.
• Provided pre-sales technical support and consulting
• Provided assistance to more than 50 technicians in the field with issue’s opened longer than our bench mark. Working with the technicians to find the resolution.
• Diagnosed and repaired hardware/software problems over the phone, via remote sessions, and in person
• Working closely with the Manufactures providing detailed information on defective parts. Working to provide a resolution to nation. From December 2005 to February 2006 (3 months) Sr. Technician @ At Xerox, I worked as a Small Box technician and IT Support including building, monitoring and maintaining print, scan and fax servers. From August 2002 to November 2004 (2 years 4 months)
LTM, Pass @ F5 Big-IP LTM v11 Local Traffic Manager From 2015 to 2015 AWS Solutions, AWS Solutions Certification Course, In Progress @ Udemy From 2015 to 2015 Advanced Networking, Pass @ Amazon Advanced Networking Course From 2014 to 2014 Brand College From 2012 to 2012 CCNA, Networking @ Home Study From 2011 to 2011 United Education Institute From 2001 to 2002 Networking @ United Education Institute. From 2000 to 2001 high school, magnet student @ Venice High School From 1996 to 2000 Gabriel Sandoval is skilled in: Microsoft SQL Server, Active Directory, SQL, IIS, Linux, JavaScript, HTML, Mac OS X, Hardware, Windows, Windows Server, Servers, VMware, Windows 7, System Administration
Websites:
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