Image of Flo Oswald

Flo Oswald

Service Quality Assurance Leader

Head of Data Management & Analytics | Data & BI Strategy | Data Governance

San Francisco Bay Area

Section title

Flo Oswald's Email Addresses & Phone Numbers

Flo Oswald's Work Experience

Milestone Technologies, Inc.

Service Quality Assurance Leader

Milestone Technologies, Inc.

Head of Milestone’s BI & Analytics Platform

Milestone Technologies, Inc.

Service Quality Management, Senior Principal

Flo Oswald's Education

University of Nancy

DUT

Flo Oswald's Professional Skills Radar Chart

Based on our findings, Flo Oswald is ...

Planned
Results-driven
Inspirational

What's on Flo Oswald's mind?

Based on our findings, Flo Oswald is ...

57% Left Brained
43% Right Brained

Flo Oswald's Estimated Salary Range

About Flo Oswald's Current Company

Milestone Technologies, Inc.

Frequently Asked Questions about Flo Oswald

What company does Flo Oswald work for?

Flo Oswald works for Milestone Technologies, Inc.


What is Flo Oswald's role at Milestone Technologies, Inc.?

Flo Oswald is Service Quality Assurance Leader


What is Flo Oswald's personal email address?

Flo Oswald's personal email address is f****[email protected]


What is Flo Oswald's business email address?

Flo Oswald's business email addresses are not available


What is Flo Oswald's Phone Number?

Flo Oswald's phone (**) *** *** 274


What industry does Flo Oswald work in?

Flo Oswald works in the Information Technology and Services industry.


About Flo Oswald

📖 Summary

Accomplished leader in all aspects of organization management, program management, training management, human capital development, budget management, information & data governance management, and customer service. Demonstrated strong productivity and performance management skills in a fast-paced environment. Highly organized, with strong analytical skills and a positive mindset. Highlights: • Customer Support: I listen to my customers, understand challenges they face and seek the best solution. I establish a customer-centered culture, turning support reps into customer advocates driven by customer satisfaction and customer loyalty • Training Programs: I enjoy driving any format of knowledge sharing, animate interactive classes and can address large audiences, with techies or non-technical people. I am experienced in designing and delivering various formats of training programs for clients, employees and partners. I measure success and efficiency of my programs with surveys, incorporating feedback to turn good training programs into great ones • Business Intelligence: my passion for making sense of data and using the right BI tool for the right person led me to become a BI evangelist and grow BI teams • Data Governance: my interest for Data Governance comes from my BI passion combined with my organizational skills and for being process oriented. I work collaboratively across functions with stakeholders to establish, document and improve data-related standards, processes and procedures • Leadership: I create and establish leadership, and strive to motivate teams by staying close to them, developing a strong team spirit, and leading by example • Consistency: I handle all requests thoroughly and follow through until closure. I consistently deliver high quality results. I pay attention to details and produce useful operational documentations Specialties: BI strategic leadership, Data Governance, Customer Advocacy, Team Building, Training and Certification ProgramsService Quality Assurance Leader @ Milestone Technologies, Inc. Head of Milestone’s BI & Analytics Platform @ Milestone Technologies, Inc. Service Quality Management, Senior Principal @ Milestone Technologies, Inc. Business Intelligence Lead @ San Mateo County Business Analytics & Insights Director @ BlueJeans Network Data Analysis & Visualization Practice Leader @ Unify Consulting Business Intelligence Manager @ Silicon Valley Bank Head of Milestone’s Enterprise Project Management Office @ Milestone Technologies, Inc. Flo Oswald is skilled in: Team Building, People Management, Business Intelligence, Business Objects, Data Warehousing, Analytics, Program Management, Dashboards, Business Analysis, SQL, Performance Management, Data Governance, Dashboard, Management, Business Process Improvement


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In a nutshell

Flo Oswald's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 0 month(s)

Flo Oswald's Willingness to Change Jobs

Unlikely

Likely

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