Emilia Danzica's Email & Phone Number

💼 Past Experience

Background:Emilia D'Anzica is a Business Analyst andProject Manager with RedEnvelope, a company that does customer profiling, “pressing on book,” from April 2006 to March 2008. At RedEnvelope, she was responsible for the design anddelivery of customer profiles to lead pipe industry organizations, such as end users and industrial publishers, to increase their understanding of their markets, andto better compete with their counterparts.In 2013, she became a Consultant at GrowthMolecules, working with companies in the food, beverage, and drug industries. There, shehelped grow their customer success teams and productively address customer challenges.From November 2013 to December 2014, she also worked as a Customer Success Advisor at Jobvite, where she helped companies increase their success rates in creating and executionsoftheir customer processes.From April 2008 to November 2013, she was a Business Analyst at BrightEdge, a company that provides online customer service. There, shedeveloped and ProvidedagementStrategyforDirectMarketing,Purchasing,andSellingProducts,andMade incessant efforts to increase the engagement of their consumers with theirproductsthatwerehingeuponthem. Emilia D'Anzica is currently a Consultant with GrowthMolecules, working with companies in the food, beverage, and drug industries. Principal Consultant at The Success League. Founder, CEO - Customer Success Advisor at GrowthMolecules. Business Analyst at Sycle from March 2004 to March 2006. Founder, Customer Success Consulting at GrowthMolecules. Chief Customer Officer at Copper from October 2019 to June 2020. Customer Success and Operations at Sycle from March 2004 to March 2006. Business Analyst at GN Store Nord from February 2001 to February 2004. Marketing Manager at GURU from September 1999 to January 2001. Forbes Council at Forbes Business Council. Executive Board Advisor at UpdateAI. Board Advisor at HeadsUp. Co-Founder at Sonoma Creek Ventures. Board Advisor at Baton. Board Advisor at PCI Pal. Director,Client Service Operations at BrightEdge from December 2013 to December 2014. Director, Customer Service at Jobvite from April 2008 to November 2013. Business Analyst | Project Manager at RedEnvelope from April 2006 to March 2008. Co-Author, Founder at Pressing ON™ as a Tech Mom. Adjunct Professor at Saint Mary’s College of California – School of Economics and Business Administration. Vice President, Customer Engagement at WalkMe™ from December 2014 to December 2017. Advisory Board Member at Catalyst Software from June 2018 to January 2019. Advisory Board Member at Crowdvocate - Customer Marketing Made Easy from January 2018 to January 2019. Founder, CEO - Customer Success Consulting at GrowthMolecules. Advisory Board Member at Heads up.What Experience Have You Had With Customer Success?I have worked with a wide variety of customers success teams, from small businesses to Fortune 500 companies. I have also workedwithlinehanidicals,pharmaceuticals, and software companies. My experience with customer success has taught me a great deal about how to effectively help companies grow, addresses customer

🎓 Education

Emilia D'Anzica's educational background gives her a strong understanding of the world around her and the required skills for college-level work. Her experience in the workplace allows her to experience life and work in a variety of industries. This experience has helped her develop her skills in communication, writing, and research. Additionally, her education has fortified her academic knowledge and decision-making abilities.D'Anzica completed her undergraduate studies at the University of British Columbia in 2007. Since then, she has travelled and worked in many different countries, accumulating a wealth of experience that has helped her develop skills in a variety of different areas. During her time at BC, she studied at the prestigious Saint Mary's College of California. Here, she earned her undergraduate degree in English and Fine Arts in 2014.D'Anzica currently lives in Los Angeles, California and is currently working on her MFA in Creative Writing constituted at the University of Southern California. Her work as a Creative Writing instructor at USC will help to further develop her skills in the writing industry and help her to grow as a writer.

💡 Technical & Interpersonal Skills

Emilia D'Anzica has over 10 years of experience in both customer service and product marketing. She has been a key consultant to companies such as GrowthMolecules and Copper, helping them grow their customer base and increase sales. Additionally, she has been involved in many strategic marketing campaigns for companies such as Forbes, Jobvite and BrightEdge. Her experience in product marketing has led her to develop strategies for increasing customer retention and conversion rates, as well as increasing business growth. Additionally, she has been an advisor to several companies within the INFORMATION TECHNOLOGY and SERVICES industry, and has been integral in the realization of their goals.