Edith Dorsey
Vice President Of Claims at Delta Dental Ins. | Loganville, Georgia, United States
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As Vice President of Claims at Delta Dental Insurance, Edith Dorsey plays a pivotal role in shaping the organization’s operational strategies and enhancing its claims processing capabilities. With a focus on transforming the grievance and appeals process, she has successfully implemented high-yield solutions that drive efficiency and improve customer satisfaction. Under her leadership, the claims processing organization has not only streamlined operations but has also fostered a culture of organizational effectiveness that aligns with Delta Dental's commitment to delivering exceptional service.
Edith oversees a substantial $74 million P&L, managing a diverse team of over 400 indirect reports and seven direct reports. Her strategic leadership is characterized by a keen ability to identify inefficiencies and deploy innovative approaches that enhance performance across complex teams. By leveraging her expertise in conflict management and restructuring, she has been instrumental in navigating the challenges inherent in a clinical operations environment, ensuring that claims, grievances, and appeals are processed efficiently and effectively.
Key projects under her guidance include the development of comprehensive training programs for claims processors, aimed at elevating their skills and fostering cross-functional team leadership. Additionally, Edith has spearheaded initiatives to enhance call center operations, ensuring that customer inquiries are handled with the utmost professionalism and care. Her commitment to executive coaching and strategic planning has not only energized her teams but has also contributed significantly to Delta Dental’s growth and profitability. Through her transformational influence, Edith Dorsey continues to set a benchmark for excellence in the dental insurance industry.
Vice President Of Claims at Delta Dental Ins. in September 2019 to Present
President / CEO at EDD Consulting, LLC in January 2018 to September 2019
Vice President of National Claims Administration (Shared Services) at Kaiser Permanente in December 2015 to December 2017
Senior Vice President at UCare in December 2013 to December 2015
Program Lead at Highmark Inc. in January 2013 to January 2013
Consultant (Eventus & TriZetto) at Eventus Solutions Group in January 2012 to January 2012
Chief Operations Officer at UnitedHealth Group in August 2001 to November 2011
Director of Service at WebMD in August 1999 to July 2001
Director of Claims Processing & Other roles at Oxford Health Plans in October 1995 to July 1999
National Director & Other Roles at Liberty Mutual Insurance in January 1984 to September 1995
Registered Nurse at UPMC - Montefiore Hospital in January 1981 to January 1984
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Delivering Results
Developing Talent
Organizational Effectiveness
Change Management
Strategic Communications
Project Management
Business Transformation
Six Sigma
Conflict Management
Public Speaking
Interviewing
Performance Management
Building Strong Teams
Coaching
Setting Priorities
Restructuring
Program Management
Interviews
Strategic Leadership
Project Planning
Process Improvement
Management
Recruiting
Analysis
PMP
Call Centers
Development of Strategy
Malcolm Baldridge
Strategic Planning
Executive Management
Executive Coaching
Healthcare
Cross-functional Team Leadership
Leadership
Strategy
Vendor Management
Team Building
Business Process Improvement
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Discover more about Delta Dental Ins.What is Edith Dorsey email address?
Email Edith Dorsey at [email protected] and [email protected]. This email is the most updated Edith Dorsey email found in 2026.
What is Edith Dorsey phone number?
Edith Dorsey phone number is +17705983747 and +17704190309.
How to contact Edith Dorsey?
To contact Edith Dorsey send an email to [email protected] or [email protected]. If you want to call Edith Dorsey try calling on +17705983747 and +17704190309. (updated on October 30, 2024)
What is Edith Dorsey net worth?
Edith Dorsey has an estimated net worth of $750,000 to $999,999
What company does Edith Dorsey work for?
Edith Dorsey works for Delta Dental Ins.
What is Edith Dorsey's role at Delta Dental Ins.?
Edith Dorsey is Vice President Of Claims
What industry does Edith Dorsey work in?
Edith Dorsey works in the Hospitals And Health Care industry.
Edith Dorsey Email Addresses
Edith Dorsey Phone Numbers
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